Buying Advice

New cars aren't the most reliable according to new Consumer Reports survey

Consumer Reports' annual survey has concluded that most new cars aren't as reliable as older models.

Photo courtesy of Chevrolet

Consumer Reports has released the results from its Annual Auto Reliability Survey. According to its survey, nearly half of new and redesigned 2019 models have below-average predicted reliability. The most reliable are those that are near the end of their generational run.

Why? Simply put, it takes manufacturers a few years to work out all the engineering and production kinks to get a new model where it needs to be to be considered reliable.

Here's how Consumer Reports calculates reliability:

Every year, CR asks its members about problems they've had with their cars, minivans, SUVs, and trucks in the previous 12 months. This year we gathered data on 420,000 vehicles, spanning the 2000 to 2019 model years. Members reported on problems in any of 17 trouble areas, including engine, transmission, in-car electronics, and more. We use that data to calculate reliability ratings for every major mainstream vehicle.

The predicted reliability for the 2020 models on is based on each model's overall reliability for the past three years. We do this for redesigned models by analyzing the brand's reliability history, the previous generation's reliability, and if applicable, the reliability of models the vehicle shares components with. These are our predictions, and reliability can change if the automaker resolves problems or creates new ones by freshening the model.

How do you know if the model you're buying is reliable? Besides checking ratings from trusted institutions like Consumer Reports and JD Power, you can use some basic buying advice:

  • Expect that there will be recalls. Check out the recall history of the models you're shopping. New models likely don't have many recalls at first, but their recall history builds as they age.
  • Search forums looking for common service issues that seem to keep arising. If a certain vehicle is known for having a recurring issue, it may be best to skip it. At the very least, you'll be better informed about what you're getting yourself into.
  • Small hiccups are normal when a model is introduced. Realize that automakers and their parts suppliers generally take two to three years to get production and parts manufacturing down to a science, especially if the model is "all new" and doesn't have many/any carryover parts from the previous generation.
  • Remember, many technology issues can be solved by over-the-air updates or quick dealership visits. Do not hesitate to call a dealer and ask if these are included with your purchase.
  • The production process and level of attention given to each model can dictate what the quality of the product is. The 2018 Tesla Model 3 has had numerous issues arise including cracks in the rear window glass, loose trim, and paint defects. However, many of these issues had been resolved by the 2019 model year.
  • When buying used car, be sure a licensed mechanic has given the car a thorough once-over and is able to tell you where the wear patters are in the vehicle and if they're appropriate for the vehicle's age. Buying a Certified Pre-Owned (CPO) vehicle can help alleviate some of the concern in this area.

Most importantly, don't just take one source's opinion as gospel.


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The 2023 Sportage Hybrid starts at around $28,000.

Kia

Kia's moving full steam ahead to an all-electric future, but the automaker's intermediate models should not be overlooked. Kia and Hyundai do hybrids as well as anyone, and the 2023 Sportage Hybrid is coming soon with new tech, updated styling, and a value-forward price. The 2023 Kia Sportage Hybrid goes on sale in spring.

2023 Kia Sportage HybridThe Sportage Hybrid delivers up to 39 mpg.Kia

Kia offers the Sportage hybrid in three trims: The $28,505 LX, $32,205 EX, and $37,405 SX-Prestige. All models come with a turbocharged 1.6-liter engine and a 44kW electric motor that combine to produce 226 horsepower. A six-speed automatic transmission with a rotary shifter is standard, and all-wheel drive become standard at the EX trim. The powertrain is efficient for an SUV, delivering up to 39 mpg when paired with front-wheel drive.

Kia says the Sportage Hybrid's interior features a 12.3-inch infotainment touchscreen and a 12.3-inch digital gauge cluster for almost 25 inches of display. Standard tech is generous, and includes wireless Apple CarPlay and Android Auto. There's also plenty of safety tech. Kia adds standard gear that includes:

  • Driver attention warning system
  • LED headlights
  • Lane following assist and lane keep assist
  • Forward collision warnings with cyclist detection
  • Rear occupant alerts
  • Rearview monitor
  • Reverse parking distance warnings
Several optional features are available, including blind spot warnings, forward parking distance warnings, navigation-based cruise control, and more.

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2021 Honda Ridgeline
Photo courtesy of American Honda Motor Co., Inc

The used car market is a tough place to be right now, as new vehicle shortages have driven big demand and big price increases across the board. Finding deals is harder than ever, and many models are being sold for nearly what it'd cost to buy them new. Certified pre-owned (CPO) cars can be a good alternative to new cars, and may be worth paying the price if you're desperate. Honda is looking to sweeten the deal by extending its CPO programto older vehicles. Called HondaTrue Used and Acura Precision Used, the program should attract younger buyers and people with stricter budgets.

Honda CPONo. 18 - Honda Photo courtesy of American Honda Motor Co. Inc.

It's important to note that Honda isn't slapping a 100,000-mile warranty onto a ten-year old car. The updated program includes coverage for 100 days or 5,000 miles on cars up to ten years old. That's a drop in the bucket compared to Honda's and Acura's traditional CPO vehicles, which get a seven-year/100,000-mile powertrain warranty. That said, the older cars still get a 112-point inspection. Parts are replaced or repaired as necessary before the sale.

Honda CPO2015 Honda Civic Sedan & Coupe Photo courtesy of American Honda Motor Co., Inc

The move looks like a great one for buyers, who will get the opportunity to shop for older cars that still offer some degree of warranty coverage. Older models are less expensive but can be less reliable, so the addition of a manufacturer's backing makes buyers more comfortable and opens up more options to ease inventory shortages.

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