Dealerships

Hyundai adds 3-year/36,000-mile complementary maintenance program to new cars

Hyundai is giving new car and SUV buyers a complementary maintenance plan with their purchase.

Photo courtesy of Hyundai Motor America

Hyundai is adding an incentive for its new car and SUV buyers. The automaker will now be providing three years of complimentary maintenance with the purchase or lease of a new 2020 model year Hyundai vehicle. Called the Hyundai Complimentary Maintenance program, the offer includes oil and filter changes plus tire rotation at normal factory-scheduled intervals for 3 years or 36,000 miles, whichever comes first.

"Hyundai has always been a company that listens to customers and strives to provide products and services that maximize value and simplify life," said Barry Ratzlaff, chief customer officer, Hyundai Motor America. "Building on the strong foundation of America's Best Warranty, Hyundai Complimentary Maintenance helps dealers ensure that our owners keep rolling with peace of mind. These programs, along with 5 years of roadside assistance and 3 years of Blue Link connectivity, give owners confidence that we will take care of them once they've joined the Hyundai family."

2020 Hyundai Ioniq Hyundai is offering the maintenance program across its entire lineup.Photo courtesy of Hyundai Motor America

Dealership experience is an important driver for buyers. Hyundai ranks in the lower half of J.D. Power's annual Dealership Experience Awards and Ratings, below most luxury brands and stalwarts of the industry including Chevrolet and Toyota.

The Hyundai Complimentary Maintenance program is the latest addition to the overarching Hyundai Assurance program. Owner Assurance and Shopper Assurance also also part of Hyundai Assurance.

Owner Assurance includes:

  • America's Best Warranty: 10-year/100,000-mile powertrain limited warranty, 5-year/60,000-mile new vehicle limited warranty and 7-year anti-perforation warranty
  • Complimentary Maintenance: 3 years/36,000 miles of normal oil changes and tire rotations
  • Roadside Assistance: 5 years of roadside assistance, 24/7/365 coverage and trip interruption assistance
  • Blue Link: 3 years of complimentary Blue Link connected car service, including the Connected Care package that provides emergency assistance and maintenance/diagnostic alerts
  • Assurance Car Care: Hyundai's pledge for convenient scheduling, factory-trained technicians, free multi-point inspections, clear explanation of recommended services, recap of all completed work and respect for the customer's time

Shopper Assurance includes:

  • Transparent Pricing: Participating dealers post the market pricing (MSRP minus incentives and any dealer-offered discounts) on the dealer websites so customers know exactly what the market price is for the vehicle. This can reduce the time it takes to negotiate a price and can eliminate the frustration of widely advertised incentives not being displayed on dealer websites.
  • Flexible Test Drive: Customers are given the option to conduct a test drive for any new vehicle on their own terms through Hyundai Drive, a platform that allows the test drive to be scheduled by contacting the dealer on its website, by phone or by using a custom-built app (in available markets). The selected test-drive vehicle can be delivered to a location of the customer's choosing, such as their home, their office or a coffee shop.
  • Streamlined Purchase: This feature allows car buyers to complete most of the paperwork online prior to visiting the dealership for a vehicle in the dealer's inventory, reducing the total transaction time. This includes applying for financing, obtaining credit approvals, calculating payment estimates and valuing trade-ins.
  • 3-Day Worry-Free Exchange: Any customer who is not satisfied with their purchase is given a three-day period to return the car in exchange for another new Hyundai vehicle, contingent upon a dealer inspection and the vehicle having fewer than 300 miles since the purchase/lease date. This turns potential second thoughts into peace of mind. Full conditions and terms of the exchange policy can be found at hyundaiusa.com/shopperassurance.
While the offering is new, the history of offering extended warranties and guarantees is not. The company introduced lengthy warranties in the early 2000s as a way to build customer confidence in the Hyundai brand. Its strategy worked and has been signaled as a key component to building the company's sales in the U.S.

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New performance SUV

Hyundai announces pricing for 2022 Kona N

The Kona N is price right at $35,425.

Hyundai

Hyundai is hard at work developing new electric vehicles, and has released some truly interesting electric concepts in recent months. However, the automaker’s efforts in the electric world haven’t stopped it from rolling out fun-to-drive and affordable performance vehicles under its N brand. Today, Hyundai announced pricing for the latest vehicle in the series. The Kona N will go on sale soon with a reasonable starting price of $35,425, which includes a $1,225 destination charge.

2022 Hyundai Kona N One well-equipped model will be available.Hyundai

The Kona N joins Hyundai’s high-performance stable that also includes the Veloster N and Elantra N, though the latter hasn’t yet hit the streets. The hot crossover gets the same output numbers from its turbocharged 2.0-liter four-cylinder as the Elantra N: 276 horsepower and 289 pound-feet of torque. The Veloster gets 275 horsepower and 260 pound-feet of torque. That rowdy four-banger is paired with an eight-speed wet dual-clutch transmission.

Hyundai’s full-on N cars get plenty of other go-fast bits to keep them planted in corners and stable at higher speeds. The Kona N gets an electronic limited-slip differential, an active sport exhaust system, electronically controlled suspension, and 19-inch wheels with Pirelli P-Zero performance tires.

2022 Hyundai Kona N Aggressive wheels and tires help keep the Kona N planted in corners.Hyundai

Hyundai generally knocks it out of the park with value, and the Kona N is no exception. Its modest price tag buys a generous helping of advanced driver aids in addition to its exciting specs. Standard features include forward collision warnings, lane keep assist, lane following assist, driver attention warnings, automatic high beams, blind spot monitoring, rear cross-traffic alerts, and a safe exit warning system.

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New hot hatch

Toyota teases GR Corolla hatchback

The Instagram teaser contains many hints at the new GR Corolla.

Toyota

Toyota isn't always top of mind when it comes to performance cars, but the Japanese giant has a few tricks up its sleeve. There's the Supra, which the automaker partnered with BMW to produce and there's also the not-for-the-U.S. GR Yaris. The hotted-up hatchback features tremendous power and a four-wheel drive system, but buyers here can only watch jealously as our friends in Europe and elsewhere get all the fun. That's about to change for U.S. buyers, however, as Toyota has begun teasing the GR Corolla hatchback, which we will get.

The automaker posted a cryptic image to Instagram a month ago, but it's still making the rounds on the internet today, with users of the GR Corolla Forum still discussing the post today. The teaser, which is of the Corolla's interior, features hints as to what we might see when the car debuts. The navigation screen shows GR Four road, which points to the car's four-wheel drive system, while a G:16 on the clock in the gauge cluster represents the G16E-GTS engine that the car is expected to get. The GR Yaris also sports that engine, where it produces 268 horsepower and 266 pound-feet of torque.

Toyota GR Corolla GR, or Gazoo Racing, is Toyota's motorsport armToyota Europe

The GR Corolla should break cover next year, but we don't yet know if it will be a 2022 or 2023 model. As far as pricing goes, Toyota may pull out some surprises, but the car will likely be far more expensive than an everyday Corolla. The smaller GR Yaris is priced starting at nearly $40,000 in Europe, so the Corolla's price tag should be around or slightly above that number.

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