Dealerships

New Volvo Valet service allows vehicles to be serviced without face-to-face contact

Volvo Valet delivers a luxury level experience for owners.

Photo courtesy of Volvo Car USA

Volvo owners can now have their cars serviced without having to come face-to-face with another human. The automaker has debuted its new Volvo Valet service in the U.S., offering owners the opportunity to use their smartphone to schedule maintenance.

Users download the Volvo Valet app (available for iOS or Android) to schedule their service appointment as well as a preferred pickup time. A retailer employee will then pick up the customer's car and drop off a loaner vehicle for use while maintenance is being performed.

Through the Volvo Valet app the customer can see where their driver is and when they will arrive tracking their moves like you can in the Uber app. After handoff, the owner can receive a notification when their car has arrived at the dealership. The customer is notified the moment their car is ready to be picked up then, the retailer will contact the customer to arrange a time to return their Volvo and pick up the loaner vehicle.

Volvo Valet app The Volvo Valet app allows for vehicle maintenance to be conducted without the hassle of heading to a dealership.Photo courtesy of Volvo Car USA

To ensure a fully transparent process retailer employees are asked to photograph the condition of both cars at the point of handoff.

"Volvo Valet gives owners the flexibility to service and maintain their vehicles in a way that works best for them," said Anders Gustafsson, Senior Vice President Americas and President and CEO, Volvo Car USA. "Volvo Valet has been very successful in pilot testing over the last year and it is now ready to serve our customers and retailers in this unprecedented time."

Owners can also choose to schedule this service over the phone with their local dealership.

Volvo vehicles of any age are eligible for this service, at the discretion of individual retailers. To check if an individual retailer is participating in the program, customers can contact their service department until an online functionality is added this spring. Retail locations can be found at www.volvocars.com

All service performed via Volvo Valet is eligible for the Service by Volvo benefits provided to all Volvo car owners: Volvo Tow for Life offers owners free towing to a Volvo retailer within a 25-mile radius for the life of the car when work is performed there. Volvo Lifetime Replacement Parts and Labor Warranty covers genuine Volvo parts installed by a Volvo retailer for out-of-warranty repairs for as long as they own the car—pay once and never again.

While currently applicable only to maintenance and service, Volvo Valet will be expanded to include lease and purchase deliveries, lease returns, and overnight test drives later in 2020.

Trending News

 
 

The 2022 Acura TLX has the technology enabled.

Photo courtesy of Acura

Toyota and Lexus announced that the WarnerMedia RIDE app would be coming to their models earlier this year. Now, Honda and Acura will be offering the same.

On certain Wi-Fi enabled Honda and Acura vehicles, AT&T unlimited in-car Wi-Fi users will have access to the WarnerMedia RIDE app. The app allows users to connect multiple devices in their vehicles to browse, stream and share premium content from the WarnerMedia library while on the road.

Honda and Acura vehicle owners have been able to use their on-board modem as a hot spot for connecting up to seven devices since 2017. Models compatible for the new tech include the Acura RDX (2019-present), Acura TLX (2021), and Acura MDX (2022) across all trim levels. Honda vehicles with the tech include Accord (2018-present, Touring), Odyssey (2018-present; Touring, Elite), Insight (2019-present, Touring)., Passport (2019-present; Touring, Elite)., and Pilot (2019-present; Touring, Elite, Black Edition).

The WarnerMedia RIDE App allows passengers to access 1,000+ hours of live and on-demand entertainment. The app includes hit TV shows and movies from top brands such as Cartoon Network, CNN, HBO Max, TBS, TNT and TruTV, spanning animation, entertainment, news, sports and more.

WarnerMedia RIDE app The WarnerMedia RIDE app allows users to choose their own avatar.Photo courtesy of Acura

Users can set up profiles and personalize their user exerpience with an avatar from the WarnerMedia library. Profiles also ensure age-appropriate content with options for adults to restrict access to their profiles with an access code.

"Wireless connectivity and connected car services continue to be key features for customers and our long-standing relationship with AT&T continues to be one way we deliver exciting new content to Honda and Acura owners," said Art St. Cyr, vice president of North American Auto Strategy for American Honda. "Honda will continue working to enhance the in-car experience, including the capabilities of the AT&T network and access to top content with WarnerMedia RIDE."

"We're always looking for new and innovative ways to elevate the connected car experience for our customers. With WarnerMedia RIDE, we are delivering a connected experience that's perfect for journeys," said Joe Mosele, vice president, Mobility & Internet of Things, AT&T. "Our collaboration is keeping Honda and Acura owners connected wherever they travel with hours of news and entertainment for the whole family."

WarnerMedia RIDE is available now in the App Store and on Google Play for all U.S. unlimited data plan subscribers. WarnerMedia RIDE is included at no additional cost for existing and new unlimited subscribers.

Trending News

 
 

The Ford F-150 Lightning is the company’s first all-electric pickup truck

Photo courtesy of Ford Motor Company

The day is finally here. Ford has just taken the wraps off its hotly anticipated F-150 Lightning full-size electric pickup truck. The electrified pickup will be the most powerful F-150 ever made, and will offer buyers a unique set of features thanks to its battery packs and electric powertrain.

The Lightning will come packing 563 horsepower and 773 pound-feet of torque, which will provide a zero to 60 mph time in the mid-four-second range and standard four-wheel drive. Ford is targeting a payload capacity of 2,000 pounds in standard-range models with 18-inch wheels and a max tow rating of 10,000 pound for models with an extended-range battery and Max Trailer Tow Package. All of that in a truck that will have a 300-mile driving range on a single charge, a giant frunk (front trunk), and the ability to act as a generator with enough juice to power a home.

Inside, the F-150 Lightning will feature a 15.5-inch center touchscreen running Ford's SYNC 4A infotainment software. Beyond the staples such as Apple CarPlay and Android Auto, the system is designed to adapt to driver behavior and can provide in-depth information on how the truck is performing at any given moment. Ford says that it will continue to improve the system and add new features via over-the-air (OTA) updates, which may prolong the new truck's lifecycle as new functions become available.

2022 Ford F-150 Lightning The F-150 Lightning is designed to be able to handle worksite tasks.Photo courtesy of Ford Motor Compay

Ford says it tested the new truck in punishing conditions for towing capability, hot and cold temperature resistance, and for safety in collisions. The F-150 Lightning carries a liquid cooling system, and its battery is contained within a waterproof casing that sits inside a crash-absorption protector. The truck's powertrain layout is designed to manage heat distribution across the vehicle to allow it to perform in harsh temperatures.

2022 Ford F-150 Lightning There are a few differences between the interior of the Lightning and other F-150s, but not many.Photo courtesy of Ford Motor Company

When it's time to charge, the Lightning will feature an exclusive 80-amp charge station that uses the truck's dual onboard chargers to replenish battery power more quickly at home. Ford says the system will allow the Lightning to add an average of 30 miles of range per charging hour, and notes that an extended-range version of the truck can charge completely from 15 percent battery in around eight hours. Out in the wild, the F-150 Lightning's infotainment system will help drivers plan their routes to reach charging stations while taking weather, traffic, and payload into consideration. The Lightning, like the Ford Mustang Mach-E before it, can take advantage of the FordPass network, which includes over 16,000 charging stations across the country.

2022 Ford F-150 Lightning The F-150 Lightning has the ability to tow 10,000 pounds.Photo courtesy of Ford Motor Company

The Ford F-150 Lightning will begin hitting dealers' lots in spring 2022. The truck will be offered in four trim levels and two battery options, and will be sold at Ford's 2,300-plus EV-certified dealers in the U.S. The Blue Oval will offer a commercial version of the Lightning with a starting price of $39,974 and the more comfortable mid-range XLT model will start at $52,974. Both prices are before any federal or state incentives are applied.

Trending News