Toyota, Lexus customers affected by Winter Storm Uri can get loan payment relief
Toyota Financial Services (TFS) and Lexus Financial Services (LFS) are offering payment relief options for Texas customers after by Winter Storm Uri. The storm, which struck earlier this month, killed dozens of Texans, left millions without power, and impacted the water supply for over 15 million homes.
Any TFS or LFS customer who lives in the designated disaster area is eligible for relief. Over 60 Texas counties were part of the Federal Emergency Management Agency's (FEMA) recent Texas Severe Winter Storms (DR-4586-TX). It is currently categorized as an active disaster.
There are a number of options for those that have leased or purchased vehicles utilizing the financial services and insurance arm of Toyota Motor Company. Some of those options include:
- extensions and lease deferred payments;
- redirecting billing statements; and
- arranging phone or online payments.
Icicles hang off the State Highway 195 sign on February 18, 2021 in Killeen, Texas.Photo by Joe Raedle/Getty Images
TFS customers who would like to discuss their account options are encouraged to contact the company by calling 800-874-8822 or contact TFS via email using the Mail Center function after logging into ToyotaFinancial.com.
LFS customers may call 800-874-7050 or contact LFS via email using the Mail Center function after logging into LexusFinancial.com.
Houstonians are also able to receive additional relief for disaster-related issues. The Harris County Appraisal District announced that Houstonians whose home saw at least 15 percent damage and who live in a disaster-declared area are entitled to a temporary exemption of a portion of the appraised value of the property, according to CultureMap reporting.
Toyota isn't the only automaker stepping up. Ford has also offered to delay payments for Texans that owe money to its Ford and Lincoln financial services divisions.