Electric Vehicles

But no dealerships: ​Rivian details plans for nationwide service network

Rivian is poised to make an earnest go of it in the tough U.S. vehicle market.

Photo courtesy of Rivian

On Tuesday's Daily Drive podcast, Rivian CEO RJ Scaringe described how customers will get their Riviann R1T pickup truck and R1S SUV serviced once they take delivery. The R1T is slated to go into full production soon.

Like Tesla, Rivian is eschewing the traditional car dealership model and going to all-online sales for their models, a business plan that has hangups in some states where laws haven't met up with the current technology capabilities thanks in large part to lobbying efforts by dealers associations.

Rivian R1S Pirelli has been busy making specialized Scorpion tires for the Rivian R1T and R1S. Photo courtesy of Rivian

Scaringe says that the company's operational service network will be ready before customers begin taking delivery of their vehicles, and that there will be three options for service. Rivian will offer customers the ability to access over-the-air (OTA) updates for the truck or SUV, book a visit to a brick and mortar repair location, and schedule a mobile service fix for their vehicle.

In the next nine months, Scaringe expects 41 service centers to launch as well as a "robust" network of mobile service providers that are able to come to an owner's home or place of business to perform necessary repairs.

Repairs for an electric vehicle involve far less moving parts than for a traditional gasoline- or diesel-powered model. Service for these vehicles typically involves tire rotation, wheel alignments, and replacing parts that typically wear like brake pads and rotors. EV owners do not have to perform oil changes as there is no internal combustion engine that requires such lubricant.

Infrastructure, including charging stations and repair shops, remains a major pain point when it comes to EV adoption. Tesla, the nation's largest EV seller, also conducts service via OTA updates, mobile repair technicians, and service centers. Tesla.com promotes that 80 percent of the repairs their vehicles need can be done outside of a service center. However, comment threads one the internet are dedicated to numerous instances of service centers having vehicles for months waiting for parts to come in.

In pre-COVID times R1S SUV was slated to be the first off the line at Rivian's plant near Chicago, a former Mitsubishi facility. That place is still in place, but the timeline has been pushed back. In the meantime, the company has been promoting the R1T truck by showcasing it's off-road prowess and ability to conduct a tank turn. The truck successfully competed in the Rebelle Rally this year.

Rivian has signed an agreement with Amazon to produce 100,000 electric delivery vans. This year, Rivian made an agreement with Lincoln to create an all-electric SUV based on the Rivian platform, but that agreement has since been dissolved.

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New plug-in hybrid SUV

2022 Jeep Grand Cherokee 4xe starts at $59,495

The Grand Cherokee 4xe is premium, inside and out.

Jeep/Stellantis

Last year, Jeep electrified the Wrangler, its most iconic model, with an innovative plug-in hybrid powertrain (PHEV). Not long after, the brand announced a similar version of the Grand Cherokee. The upscale electrified off-roader offers plenty of standard tech and features, solid safety equipment, and 25 miles of all-electric range. Today, Jeep announced pricing for the SUV, which will start arriving in dealers this spring.

2022 Jeep Grand Cherokee 4xe The 4xe powertrain delivers up to 25 miles of all electric range. Jeep/Stellantis

Pricing for the 4xe lineup starts at:

  • Grand Cherokee 4xe: $59,495
  • Grand Cherokee Trailhawk 4xe: $64,280
  • Grand Cherokee Overland 4xe: $67,555
  • Grand Cherokee Summit 4xe: $71,615
  • Grand Cherokee Summit Reserve 4xe: $76,095
The Grand Cherokee 4xe comes with a turbocharged 2.0-,item inline-four that combines with two electric motors for a total output of 375 horsepower and 470 pound-feet of torque. The 4xe powertrain includes plug-in hybrid technology, which enables all-electric driving. In the Grand Cherokee, there's up to 25 miles of electric range, which could enable a completely gas-free ownership experience for people with short commutes. Once the electric range is exhausted the vehicle functions like a normal hybrid, and the batteries must be recharged to replenish range.

2022 Jeep Grand Cherokee 4xe The Grand Cherokee joins the Wrangler 4xe in Jeep's electrified lineup.Jeep/Stellantis

Fortunately, the 4xe's premium starting price buys a premium SUV, even at the base level. Standard features include Capri leather upholstery, a 10.1-inch touchscreen and 10.25-inch passenger display. A dual-pane panoramic moonroof and heated power seats are also standard. A full suite of advanced safety systems come standard as well. All 4xe trims come with full-speed forward collision warnings, blind spot monitoring, rear cross-traffic alerts, adaptive cruise control, lane departure alerts, LED headlights, and more.

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The 2023 Sequoia is all-new and a huge improvement over its predecessor.

Toyota

The Toyota Tundra and Sequoia were two of the oldest vehicles on the market, but that's all different now. The new Tundra is already on the streets, and today Toyota released a load of specs and details on the all-new 2023 Sequoia. The full-size SUV gets a major update for the new model year with completely fresh styling, impressive new tech, and a powerful standard engine. We don't have pricing details yet, but Toyota says the 2023 Sequoia will be available starting in summer 2022.

2023 Toyota Sequoia In addition to new styling, the SUV gets a twin-turbo hybrid V6 powertrain and a load of updated tech.Toyota

Five trims of the Texas-built SUV will be offered: SR5, Limited, Platinum, TRD Pro, and Capstone. All 2023 Sequoia models get the impressive twin-turbo V6 hybrid i-Force Max engine from the all-new Tundra. It makes 437 horsepower and 583 pound-feet of torque, and sends it to the rear or all four wheels through a ten-speed automatic transmission. The powertrain delivers a max towing rating of up to 9,000 pounds, which is a solid number and a massive increase over the previous Sequoia.

Toyota offers automatic-leveling air suspension and adaptive suspension settings with modes for Comfort, Sport S+, and Custom. The Sport drive modes also improve throttle response and changes transmission shift points. The electric motor handles most propulsion duties below 18 mph, but after that the gas engine steps in. The motor is constantly involved when the truck is in Tow/Haul mode.

2023 Toyota Sequoia TRD Pro models get under-body cladding and beefier tires.Toyota

Similar to the high-end treatment given to the Tundra, Toyota will offer a Capstone trim for the new Sequoia that brings unique upholstery and trim materials, 22-inch chrome wheels, power side steps, American Walnut inlays, and more. That said, even the standard Sequoia SR5 offers plenty of standard gear. A 12.3-inch digital gauge cluster is standard, along with heated seats and more. An available Premium Package adds an enormous 14-inch infotainment display, power third-row seats, a hands-free liftgate, and additional power outlets.

Toyota Safety Sense 2.5 will also be standard for the SUV. The system includes a pre-collision system with pedestrian detection and daytime cyclist detection, adaptive cruise control, automatic high beams, and rear seat reminders. Blind spot monitoring with rear cross-traffic alerts is also standard.

2023 Toyota Sequoia The new Capstone trim is a super-plush trim with an interior rivaling those in many luxury brands.

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