Guides

Everything you need to know about Nissan Concierge

Nissan is selling the 2020 Titan with available Nissan Concierge service.

Photo courtesy of Nissan North America

Nissan Concierge is just like having your own personal assistant along for the ride. Certain Nissan cars, trucks, and SUVs are available with the service (more are on the way), which is accessed using the car's infotainment touch screen.

Scroll down to learn more about the service.

What is Nissan Concierge?

Think of NissanConnect as a better connection between you, your car, and your lifestyle. Nissan Concierge takes that a step further acting as a personal assistant.

How are NissanConnect and Nissan Concierge different?

NissanConnect Concierge

Photo courtesy of Nissan North America

NissanConnect can assist with remote starting your car, unlocking your doors, or checking to see how much fuel is left in the tank, among other services. Nissan Concierge goes further, giving you access to a truly

Nissan Concierge offers a variety of services.

Need someone to place a pizza, coffee, or burrito order? Looking for showtimes for a movie? Wondering what traffic is like on the highway? Need to plan a road trip route? Have a three-year old that keeps asking questions about life and you're sick of answering them? Nissan Concierge is there to help.

They can also do things you might not otherwise think of, like help with homework and suggest a good place to stop and use the restroom, and pay your bills.

Nissan has information on their website about the security features that are in place to keep your information secure.

You'll need to give them access.

If you want to spend money through your Nissan Concierge representative, you'll need to have them keep a credit card number on file. They'll use this to charge for purchases.

This also means that they'll need access to your accounts. If you want to order that Papa Johns pizza, they'll need your username and password.

There are limits to the system.

When you can't get a signal via your cell phone, your vehicle might also not be able to get a signal. Inclement weather, road hazards, and topography all play a role.

You won't always have to talk to someone.

NissanConnect Concierge

Photo courtesy of Nissan North America

There are multiple ways to take advantage of Nissan Concierge services that don't require talking on the phone. Texting, emailing, and using Amazon Alexa are just some of the ways. Scroll down to see more.

When you do need to talk to someone, there's a human ready to help.

Nissan Concierge isn't just a tech-heavy answering service. You'll connect with people that are there to help.

Some features rely on your car's telematics device to be in proper working order.

This means that your vehicle must be able to connect to a wireless network that is available, provide navigation map data, and have GPS satellite signal reception.

Some features rely on third-party vendors.

Nissan works with third-parties to deliver its NissanConnect Services. Some service providers may restrict or terminate parts of the service or activate additional parts of the service.

You might not be able to use all the features while driving.

Driving is inherently dangerous. With safety in mind, Nissan has restricted some services while the vehicle is in motion.

Here's the ways to access Nissan Concierge inside or outside your vehicle.

NissanConnect Concierge

Photo courtesy of Nissan North America

  • Press the headset icon on the vehicle's display and say "Concierge".
  • Access the NissanConnect Services app on your smartphone
  • Use the NissanConnect Services Skill with Amazon Alexa or Action for the Google Assistant
  • Send a SMS Text: 88635
  • Call on your phone: (888) 717-1411
  • Email: requests@nissanconcierge.com

You'll need to verify your identity.

Nissan Concierge requires enrollment in NissanConnect Services. Once enrolled, your phone number and vehicle VIN will be used to verify your identity. Requests can be made from the phone number on file and do not require a username/password or PIN. Interactions may be recorded for quality and safety purposes.

You may be eligible for a free trial.

With the purchase of a new Nissan, you may become eligible for a trial of NissanConnect Services. When this occurs, owners will typically get a 1 GB or 30-day trial. During that time period, however, some feature availability may not be available and subject to a subscription.

To see if your vehicle is able to be equipped with NissanConnect Services, click here.

The monthly cost is less than the cost of a month of Netflix.

After your free trial is over, you can purchase Nissan Concierge services for less than the price of a month of Netflix every month.

There may be additional fees.

In addition to the monthly cost, there may be fees for installation, activation, or taxes. You'll want to check with your dealership before committing.

Wondering how your privacy and account security are protected?

The Nissan Legal Privacy Policy here details the legal specifics of information collection in plain terms.

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The QX60 is all-new for 2022.

Infiniti

Infiniti has released detailed specs and features for its all-new QX60 SUV. The upscale family hauler will land later this year with a reasonable starting price, updated tech, a nicely appointed cabin, and plenty more. The automaker offers its new SUV in four trims, each of which is available with all-wheel drive: Pure, Luxe, Sensory, and Autograph.

The QX60 is powered by a 3.5-liter V6 that makes 295 horsepower and 270 pound-feet of torque. Front-wheel drive is standard, but all-wheel drive is available, and all models get a new nine-speed automatic transmission. Infiniti says that the gearbox has a low first gear that helps deliver better acceleration and power off the line, and taller upper gears for smoother cruising on the highway. The revised all-wheel drive system is more responsive and engages more quickly than the system in the previous model.


2022 Infiniti QX60 The QX60 gets leather and several luxury features as standard kit. Infiniti


An upgraded interior is in the cards for the new QX60, as all models now get leather, heated front seats, and a heated steering wheel as standard equipment. Front passengers' backsides are treated to Infiniti's excellent zero-gravity seats and a stiffer second-row seat frame reduces vibration and noise in the cabin. Infiniti says that the cabin itself has more sound-deadening materials and thicker glass in the second row, which together yield a 7 percent improvement in noise on the highway.


2022 Infiniti QX60 A digital gauge cluster comes on all but the base model.Infiniti


A 12.3-inch infotainment touchscreen is standard that runs wireless Apple CarPlay and Android Auto. Six USB ports, nine speakers, HD Radio Bluetooth, voice commands, and SiriusXM radio are also standard. All but the base Pure trim level come with a 12.3-inch digital gauge cluster, and the top Autograph model gets a 10.8-inch full-color head-up display and a smart rearview mirror.

The new QX60 goes on sale this fall in the U.S. and Canada. Pricing starts at $47,875 for the base Pure model and tops out at $64,275 for the top Autograph AWD trim.

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Initial quality study

Nissan Maxima earns top spot in J.D. Power study

The Maxima earned the best model score in J.D. Power's 2021 quality study.

Nissan

J.D. Power has released the results of its 2021 Initial Quality Study (IQS), and found that the Nissan Maxima achieved the highest score of any single model. The car earned a score of just 85 problems experienced per 100 vehicles (PP100) and Nissan performed well overall in the study. The Maxima entered its sixth generation in 2016 and has remained on sale relatively unchanged since, though Nissan has updated the car with new tech and safety equipment over the years.

Nissan's scores landed it at fourth among mass market brands. The Altima, Maxima, and Murano took the top spots in their respective segments as well. The automaker also took home a top score for its Smyrna Assembly facility in Tennessee, which houses production for the Murano SUV. The six-million square-foot plant earned a gold award for producing vehicles with the fewest defects in the Americas.


2021 Nissan Maxima Infotainment was cited a a major problem area for new car owners.Nissan


Nissan's results are impressive, but Ram has an even bigger reason to celebrate. With a score of 128 PP100, the automaker was the highest-ranking brand in overall quality for the first time ever. Sister company Dodge earned the number-two spot with 139 PP100. Lexus tied with Mitsubishi at number three with a score of 144 PP100, which also made Lexus the highest-ranking premium brand.

J.D. Power surveyed over 110,000 purchasers and lessees of new vehicles for the 2021 study. Owners were asked 223 questions across nine categories on vehicle features, infotainment, seats, and others. On average, scores for the industry as a whole improve by about 3 percent each year, but progress slowed in 2021 to 2 percent. J.D. Power says that infotainment issues were the primary cause of slowing quality improvement levels.


2021 Nissan Maxima Three other Nissan models scored well in the study.Nissan

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