New In-Car Tech

At long last, Infiniti updates its infotainment system in 2020 models

Infiniti has updated its key models with a new infotainment system for the 2020 model year.

Photo courtesy of Infiniti Motor Company Ltd.

Infiniti has updated its infotainment system offering for the 2020 model year in the Q50, Q60, QX50, and QX80. This next-gen system replaces an aging set up that had become a pain point for the Hong Kong-based automaker in the last few years.

The system now consists of two twin high-definition touch screens and replaces button and knob controls in previous years' models. It keeps the Infiniti InTouch nomenclature, operates using a faster processor, and features an improved interface.

"Connectivity on the move is more important to drivers than ever – it allows them to keep up-to-date with the latest traffic information, while passengers can stream, surf, video call and more at their leisure," said Eric Rigaux, General Manager of Product Strategy & Planning, Infiniti Motor Company. "Having listened to feedback from our customers, we have vastly improved the system's features, intuitive use and functionality."

Apple CarPlay and Android Auto are standard for U.S. customers. Users can utilize a USB port to connect their smartphone to the system. They can then access call making, message sending and receiving, navigation, and music capabilities. Apple users can enjoy Siri Eyes Free.

Buyers can add navigation capabilities to their InTouch system. The system incorporates 3D mapping, street and satellite view imagery, Destinations by Google, and points of interest.

Navigation-enabled vehicles feature a Wi-Fi hot spot with the ability to connect up to seven devices. This hot spot also enables over the air updates for the system.

The system also enables Bluetooth connectivity with easier pairing ability and a new high-definition microphone. Multiple phones can be connected to the system and owners can prioritize their favorite device within the system.

Infiniti's 2020 model year vehicles begin arriving at dealerships later this year.

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Owners of 2020 and 2021 model year Infiniti vehicles will be eligible.

Infiniti

Apple CarPlay is a great feature that can add maps, streaming audio, and voice controls to even base model vehicles that would otherwise lack such technology. It also offers a standardized interface that works similarly to a smartphone's built-in software, so there's no confusion about how to operate the system. Until recently, users had to have their phones physically tethered to the vehicle with a wired connection, but many automakers have begun offering wireless connectivity. Infiniti is one of them, but in an unusual step, the company says that it will upgrade older model year vehicles with the technology at no cost.

Infiniti Wireless Apple CarPlay The upgrades will be free for owners.Infiniti

This means that if you own a 2020 or 2021 Q50, Q60, QX50, or QX80, you are eligible for the upgrade. Wireless Apple CarPlay became available for Infiniti vehicles starting with the 2022 model year, so it's a new feature for the automaker. The first model to support the feature was the 2022 QX55 and the new 2022 QX80 will offer the tech with its 12.3-inch touchscreen system. The 2022 Q50 and Q60 will both leave the factory with the feature, as will the upcoming QX60.

It's unclear how or if the upgrade will affect other vehicle systems, but it's a worthy move for anyone who owns a 2020 or 2021 Infiniti vehicle, if only to boost resale value down the road. Cars such as the 2021 Q50 came standard with a dual-screen infotainment system and wired Apple CarPlay, so the ability to go wireless would be a big bonus for some drivers.

Infiniti Wireless Apple CarPlay Owners have until March 31, 2022 to complete the upgrade.Infiniti

If you own a 2020 or 2021 Infiniti model, you have until March 31, 2022, to complete the upgrade. Infiniti says its dealers will perform the update at no cost to owners, so make your appointments now. The automaker has not announced plans to offer wireless Android Auto.

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New sports sedan

2022 Infiniti Q50 gets more standard tech

The car sees new tech and interior features for 2022.

Infiniti

The Infiniti Q50 is an aging but still-stylish sedan that offers value and power, but it hasn't quite kept pace with the crop of more engaging premium European cars. However, it's still worth a look, and to press that point further, Infiniti has updated the car for 2022 with a healthy list of standard features.

2022 Infiniti Q50 Exterior styling has not changed for 2022.Infiniti

Headline updates for the 2022 Q50 are wireless Apple CarPlay and newly standard Bose Performance Series Audio. There's now leather for every trim, but in the ways that count, the car is the same as the one we saw last year, the year before, and so on.

That's not to say that the car is bad. After all, it still offers a 300-horsepower twin-turbo V6 as standard and can be upgraded with a 400-horsepower version of the engine. And, despite its aging exterior styling, it's still a handsome car with smooth, sculpted bodywork. The seven-speed automatic transmission and available all-wheel drive remain in place.

2022 Infiniti Q50 All-wheel drive is available for all models.Infiniti

Pricing for the 2022 Infiniti Q50 starts at $43,125, which includes a $1,025 destination fee. The car gets standard wireless Apple CarPlay, leather upholstery, 18-inch wheels, and Bose Performance Audio. All-wheel drive is available for a $2,000 upcharge.

2022 Infiniti Q50 Wireless Apple CarPlay and Bose audio are standard.Infiniti

The mid-range Q50 Sensory starts at $48,825, and comes with 19-inch wheels, black open-pore wood interior accents, navigation, and an air purifier system. Stepping up to the top Q50 Red Sport 400 will run $56,975, and brings the more powerful V6 engine, semi-aniline leather upholstery, and Dynamic Digital Suspension, which adjusts damping settings depending on road conditions and driving style.

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