New In-Car Tech

At long last, Infiniti updates its infotainment system in 2020 models

Infiniti has updated its key models with a new infotainment system for the 2020 model year.

Photo courtesy of Infiniti Motor Company Ltd.

Infiniti has updated its infotainment system offering for the 2020 model year in the Q50, Q60, QX50, and QX80. This next-gen system replaces an aging set up that had become a pain point for the Hong Kong-based automaker in the last few years.

The system now consists of two twin high-definition touch screens and replaces button and knob controls in previous years' models. It keeps the Infiniti InTouch nomenclature, operates using a faster processor, and features an improved interface.

"Connectivity on the move is more important to drivers than ever – it allows them to keep up-to-date with the latest traffic information, while passengers can stream, surf, video call and more at their leisure," said Eric Rigaux, General Manager of Product Strategy & Planning, Infiniti Motor Company. "Having listened to feedback from our customers, we have vastly improved the system's features, intuitive use and functionality."

Apple CarPlay and Android Auto are standard for U.S. customers. Users can utilize a USB port to connect their smartphone to the system. They can then access call making, message sending and receiving, navigation, and music capabilities. Apple users can enjoy Siri Eyes Free.

Buyers can add navigation capabilities to their InTouch system. The system incorporates 3D mapping, street and satellite view imagery, Destinations by Google, and points of interest.

Navigation-enabled vehicles feature a Wi-Fi hot spot with the ability to connect up to seven devices. This hot spot also enables over the air updates for the system.

The system also enables Bluetooth connectivity with easier pairing ability and a new high-definition microphone. Multiple phones can be connected to the system and owners can prioritize their favorite device within the system.

Infiniti's 2020 model year vehicles begin arriving at dealerships later this year.

Cadillac is moving the car buying experience into an interactive video-based platform as the brand works to gain new customers.

Photo courtesy of Cadillac

Edmunds.com is predicting hat sales of used cars will rise through 2020. At the same time, used car prices are expected to decline. That's a recipe for success for used car buyers according to Carvana. The online used vehicle retailer is predicting four trends for used car shoppers.

Mainstream Cars Stay Hot

Carvana believes that demand for used cars from mass-market brands like Honda, Toyota, and Nissan will continue. In 2019 small and mid-sized cars showed the strongest price appreciation in the used-vehicle market, a trend that is expected to continue in 2020.

Consumers Choose Quality Over Everything

According to Carvana, "A recent study from Brandwatch asked consumers what attributes were most important for brands in the auto industry, quality was the most popular option with 30% of the vote. Affordability followed, with 21% of respondents choosing it as the most important attribute. Carvana has more than 8,000 cars available on their site for local buyers priced under $15,000."

Customers Continue to Get Comfortable Shopping Online

If there's one thing America can agree on, it's not politics. It's that they generally hate going to car dealerships. Shopping for vehicles online has grown tremendously over the past decade and Carvana expects that to continue, a trend driven by the ability for customers to "do it all" from financing to browsing to scheduling delivery without ever having to talk to a salesperson.

According to Carvana, 75% of car buyers are willing to purchase a car online and 97% of car buyers do online research before a purchase.

The Digital Economy Will Continue to Transform Car Buying

Technology is making it easier than ever to buy a car. New online initiatives like Cadillac Live allow customers to talk to a salesperson without leaving their couch. Getting a 360-degree view of the vehicle is possible thanks to sights from most manufacturers, and CarFax offers reports on used vehicles.

Dolly Parton kicked off a new internet craze late last week and now some automakers are sharing their version of the popular #DollyPartonChallenge meme.

Photo courtesy of Twitter, @DollyParton

This week the Dolly Parton Challenge swept social media after the legendary blond-haired, big attitude performer herself posted about the image conveyed on different social media platforms. Eventually automakers got in on the action giving their followers something else besides sunset, trail, and snow photos to double tap.

These are the best automaker #DollyPartonChallenge posts.

Honda (@honda)

Volkswagen (@vw)

Subaru (@subaru_usa)

Chevrolet (@chevrolet)

View this post on Instagram
We can play along too. #DollyPartonChallenge
A post shared by chevrolet (@chevrolet) on Jan 25, 2020 at 7:08am PST

Infiniti (@infinitiusa)

Porsche (@porsche)

MINI (@miniusa)

View this post on Instagram
Which one's your favorite? #dollypartonchallenge
A post shared by MINI USA (@miniusa) on Jan 24, 2020 at 3:13pm PST

... and Nissan (@NissanUSA) gave it a go on Twitter ...

To see AutomotiveMap's take on the #DollyPartonChallenge, visit us on Instagram and Twitter.