Check Your VIN
Long list of Mercedes-Benz models recalled for emergency services locater fix
A long list of Mercedes-Benz vehicles, including the 2017 GLS450, have been recalled.
The National Highway Traffic Safety Administration (NHTSA) today issued a recall on a long list of model year 2013-2017 Mercedes-Benz vehicles. The recall is specifically due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location to emergency responders.
To remedy the problem, Mercedes-Benz has initiated an Over the Air (OTA) remote update. The automaker will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.
The recall is expected to begin December 31, 2019. For more information, vehicle owners may contact MBUSA customer service at 1-800-367-6372.
A list of impacted vehicles includes:
Make | Model | Model Years |
---|---|---|
MERCEDES BENZ | AMG GT | 2017 |
MERCEDES BENZ | AMG GT S | 2016-2017 |
MERCEDES BENZ | B-CLASS ELECTRIC | 2014-2015 |
MERCEDES BENZ | B250E | 2016 |
MERCEDES BENZ | C250 | 2013-2015 |
MERCEDES BENZ | C300 | 2013-2017 |
MERCEDES BENZ | C350 | 2013-2015 |
MERCEDES BENZ | C350E | 2016 |
MERCEDES BENZ | C400 | 2015 |
MERCEDES BENZ | C450 | 2016 |
MERCEDES BENZ | C63 AMG | 2013-2016 |
MERCEDES BENZ | C63S AMG | 2015-2017 |
MERCEDES BENZ | CLS400 | 2015-2016 |
MERCEDES BENZ | CLS550 | 2013-2016 |
MERCEDES BENZ | CLS63 | 2013-2014 |
MERCEDES BENZ | CLS63S | 2014-2016 |
MERCEDES BENZ | E250 | 2014-2016 |
MERCEDES BENZ | E350 | 2013 |
MERCEDES BENZ | E400 | 2015-2016 |
MERCEDES BENZ | E400 HYBRID | 2013-2015 |
MERCEDES BENZ | E550 | 2013-2016 |
MERCEDES BENZ | E63 | 2013-2016 |
MERCEDES BENZ | E63S AMG | 2013-2015 |
MERCEDES BENZ | G550 | 2013-2016 |
MERCEDES BENZ | G63 | 2013-2016 |
MERCEDES BENZ | G65 | 2016 |
MERCEDES BENZ | GL350 | 2013-2016 |
MERCEDES BENZ | GL450 | 2013-2016 |
MERCEDES BENZ | GL550 | 2013-2016 |
MERCEDES BENZ | GL63 | 2013-2016 |
MERCEDES BENZ | GLA250 | 2015-2016 |
MERCEDES BENZ | GLC300 | 2016 |
MERCEDES BENZ | GLE350 | 2016 |
MERCEDES BENZ | GLE400 | 2016 |
MERCEDES BENZ | GLE450 | 2016 |
MERCEDES BENZ | GLE550E | 2016 |
MERCEDES BENZ | GLE63 | 2016 |
MERCEDES BENZ | GLE63S | 2016 |
MERCEDES BENZ | GLK250 | 2013-2015 |
MERCEDES BENZ | GLK350 | 2013-2015 |
MERCEDES BENZ | GLS450 | 2017 |
MERCEDES BENZ | GLS550 | 2017 |
MERCEDES BENZ | GLS63 | 2017 |
MERCEDES BENZ | ML250 | 2015 |
MERCEDES BENZ | ML350 | 2013-2015 |
MERCEDES BENZ | ML400 | 2015 |
MERCEDES BENZ | ML550 | 2013-2014 |
MERCEDES BENZ | ML63 | 2013-2015 |
MERCEDES BENZ | S550 | 2014-2017 |
MERCEDES BENZ | S600 | 2015-2016 |
MERCEDES BENZ | S63 | 2014-2017 |
MERCEDES BENZ | S65 AMG | 2015-2016 |
MERCEDES BENZ | SL400 | 2015-2016 |
MERCEDES BENZ | SL550 | 2013-2016 |
MERCEDES BENZ | SL63 | 2013-2015 |
MERCEDES BENZ | SL63 AMG | 2016 |
MERCEDES BENZ | SL65 | 2013-2015 |
MERCEDES BENZ | SLK250 | 2013-2015 |
MERCEDES BENZ | SLK300 | 2016 |
MERCEDES BENZ | SLK350 | 2013-2016 |
MERCEDES BENZ | SLK55 | 2014 |
MERCEDES BENZ | SLK55 AMG | 2013, 2015-2016 |
MERCEDES-BENZ | CLA250 | 2014-2016 |
MERCEDES-BENZ | CLA45 AMG | 2014-2016 |
MERCEDES-BENZ | E350 | 2014-2016 |
MERCEDES-BENZ | GLA45 | 2015-2016 |
MERCEDES-BENZ | GLE300D | 2016 |
MERCEDES-BENZ | S550 4MATIC | 2015-2016 |
MERCEDES-BENZ | S550 HYBRID | 2015 |
To find out if your model is impacted by the recall, visit the NHTSA website and enter your car's vehicle identification number (VIN).
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