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Long list of Mercedes-Benz models recalled for emergency services locater fix

A long list of Mercedes-Benz vehicles, including the 2017 GLS450, have been recalled.

Photo courtesy of Mercedes-Benz

The National Highway Traffic Safety Administration (NHTSA) today issued a recall on a long list of model year 2013-2017 Mercedes-Benz vehicles. The recall is specifically due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location to emergency responders.

To remedy the problem, Mercedes-Benz has initiated an Over the Air (OTA) remote update. The automaker will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.

The recall is expected to begin December 31, 2019. For more information, vehicle owners may contact MBUSA customer service at 1-800-367-6372.

A list of impacted vehicles includes:

MakeModelModel Years
MERCEDES BENZAMG GT2017
MERCEDES BENZAMG GT S2016-2017
MERCEDES BENZB-CLASS ELECTRIC2014-2015
MERCEDES BENZB250E2016
MERCEDES BENZC2502013-2015
MERCEDES BENZC3002013-2017
MERCEDES BENZC3502013-2015
MERCEDES BENZC350E2016
MERCEDES BENZC4002015
MERCEDES BENZC4502016
MERCEDES BENZC63 AMG2013-2016
MERCEDES BENZC63S AMG2015-2017
MERCEDES BENZCLS4002015-2016
MERCEDES BENZCLS5502013-2016
MERCEDES BENZCLS632013-2014
MERCEDES BENZCLS63S2014-2016
MERCEDES BENZE2502014-2016
MERCEDES BENZE3502013
MERCEDES BENZE4002015-2016
MERCEDES BENZE400 HYBRID2013-2015
MERCEDES BENZE5502013-2016
MERCEDES BENZE632013-2016
MERCEDES BENZE63S AMG2013-2015
MERCEDES BENZG5502013-2016
MERCEDES BENZG632013-2016
MERCEDES BENZG652016
MERCEDES BENZGL3502013-2016
MERCEDES BENZGL4502013-2016
MERCEDES BENZGL5502013-2016
MERCEDES BENZGL632013-2016
MERCEDES BENZGLA2502015-2016
MERCEDES BENZGLC3002016
MERCEDES BENZGLE3502016
MERCEDES BENZGLE4002016
MERCEDES BENZGLE4502016
MERCEDES BENZGLE550E2016
MERCEDES BENZGLE632016
MERCEDES BENZGLE63S2016
MERCEDES BENZGLK2502013-2015
MERCEDES BENZGLK3502013-2015
MERCEDES BENZGLS4502017
MERCEDES BENZGLS5502017
MERCEDES BENZGLS632017
MERCEDES BENZML2502015
MERCEDES BENZML3502013-2015
MERCEDES BENZML4002015
MERCEDES BENZML5502013-2014
MERCEDES BENZML632013-2015
MERCEDES BENZS5502014-2017
MERCEDES BENZS6002015-2016
MERCEDES BENZS632014-2017
MERCEDES BENZS65 AMG2015-2016
MERCEDES BENZSL4002015-2016
MERCEDES BENZSL5502013-2016
MERCEDES BENZSL632013-2015
MERCEDES BENZSL63 AMG2016
MERCEDES BENZSL652013-2015
MERCEDES BENZSLK2502013-2015
MERCEDES BENZSLK3002016
MERCEDES BENZSLK3502013-2016
MERCEDES BENZSLK552014
MERCEDES BENZSLK55 AMG2013, 2015-2016
MERCEDES-BENZCLA2502014-2016
MERCEDES-BENZCLA45 AMG2014-2016
MERCEDES-BENZE3502014-2016
MERCEDES-BENZGLA452015-2016
MERCEDES-BENZGLE300D2016
MERCEDES-BENZS550 4MATIC2015-2016
MERCEDES-BENZS550 HYBRID2015

To find out if your model is impacted by the recall, visit the NHTSA website and enter your car's vehicle identification number (VIN).

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Nuts & Bolts

 
 

Electric vehicles and plug-in electric vehicles are gaining prominence among buyers, but they still face safety obstacles.

Photo courtesy of American Honda Motor Mfg. Inc.

The National Highway Traffic Safety Administration (NHTSA) has announced that they are establishing the a Battery Safety Initiative for Electric Vehicles. This initiative is designed to coordinate research and other activities to address safety risks relating to batteries in electric vehicles (EVs) and plug-in electric vehicles (PHEVs).

This move by the NHTSA, which has received flack for not taking the threats of Tesla's battery and hands-free-ish driving capability seriously, has long been anticipated. However, the problem isn't isolated to Tesla.

Not only will the research collect and analyze data related to electric vehicle battery safety, the NHTSA will examine field incidents including special investigations of electric vehicle crash and non-crash events related to battery safety. This research includes evaluations of the health of a battery including the role of prognostics, diagnostics, and intervention.

2022 Ford Mustang Mach-E The Ford Mustang Mach-E is just one of the new RVs arriving in the U.S. market.Photo courtesy of Ford Motor Company

Battery Management System (BMS) cybersecurity will also be considered. The government agency will explore the risks and vehicle-side measures related to wired and wireless charging communications and other vehicle connectivity paths, such a telematics, that could allow for access to a vehicle's BMS. Many electric vehicle. makers allow owners to download an app that connects to their vehicle that schedules charging, electricity flow, and other EV-specific commands.

High-voltage battery charging failure modes and effects analysis are also part of the efforts. NHTSA will evaluate the safety of extremely fast charging (350 kilowatts to 1 megawatt) and wireless vehicle charging. They will also take into account the advances in battery management systems and work to develop test regulated procedures.

Additionally, the NHTSA has charged its workers with developing Phase 1 of Global Technical Regulation (GTR) No. 20 for Electric Vehicle Safety into the Federal Motor Vehicle Safety Standards. These regulations were adopted by the United Nations World Forum in 2018 and contain requirements for in-use operational safety, post-crash electrical safety, and battery fire safety.

Once that is complete, the NHTSA will participate in the development of Phase 2 of the GTR No. 20 for Electrical Vehicle Safety. The issues being considered in the second phase include safety as it relates to battery thermal runaway, water immersion, and vibration resistance.

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The MBUX Hyperscreen is a leap forward in infotainment and driver's information display design for the company's next-gen electric automobiles.

Photo courtesy of Mercedes-Benz

Mercedes-Benz has been lauded for the two screens, one housing approach to infotainment and driver's information in their latest vehicles. Then along came Cadillac's immense 37-inch three-screen approach to data and entertainment in the 2021 Cadillac Escalade. Mercedes is upping the game with its new MBUX Hyperscreen, which will debut in the EQS all-electric sedan.

The MBUX (Mercedes-Benz User Experience) was unveiled inn the 2018 A-Class and there are now more than 1.8 million Mercedes passenger cars with the equipment on the road worldwide. A second generation of the system debuted a few months ago alongside the new S-Class sedan. It's set to take another leap forward when the EQS makes the Hyperscreen available to buyers.

Here's what we know.

The screen is huge.

You can tell by the images of it that the screen is big. How big is it? The large, curved screen panel extends almost the entire width of the interior, from one A-pillar to the other. It measures over 56 inches wide and has 377 square inches of surface area. There is no vehicle on the market today with a similarly sized screen.

The screen incorporates digital and analog parts. There is a large digital surface that has traditional air vents integrated into the face. The Hyperscreen is surrounded by a continuous plastic front frame. The visible part of this frame is painted in a Silver Shadow color that has been applied in a three-coating process.

Mercedes-Benz MBUX OLED Hyperscreen display illuminated thickness lighting LED

Photo courtesy of Mercedes-Benz

The large glass cover display of the Hyperscreen is curved in the molding process at a temperature of approximately 1,202 degrees Fahrenheit. The high-heat bending allows for a distortion-free view of the display unit across the entire width of the vehicle.

Ambient light has been installed on the lower part of the screen to give it the appearance of floating on the dashboard.

Mercedes has engineered the screen to have two coatings of the cover plate to reduce reflections and make cleaning easier. The screen is made a scratch-resistant aluminum silicate.

What happens to the screen in the event of an accident? Safety measures have been put in place as part of the engineering process. There are predetermined braking points alongside the side outlet openings as well as five holders that can "yield in a targeted manner in a crash thanks to their honeycomb structure" according to the automaker.

It's the brain and nervous system of the EQS.

In a recent statement, Sajjad Khan, Member of the Board of Management of Mercedes-Benz AG and CTO said, "The MBUX Hyperscreen is both the brain and nervous system of the car." He described it further, saying, "The MBUX Hyperscreen continually gets to know the customer better and delivers a tailored, personalized infotainment and operating offerings without the occupant needing to click or scroll anywhere."

Two parts of the display feature OLED technology.

MBUX Hyperscreen width EQS

Photo courtesy of Mercedes-Benz

OLED technology is used on the central and front passenger displays of the Hyperscreen. The technology allows for images that are self-luminous while unused space appears deep black. Active OLED pixels radiate with a high color brilliance, resulting in high contrast values.

All of the graphics on the Hyperscreen are styled in a new blue/orange color scheme.

It doesn't just look high tech. It is.

The Hyperscreen has a powerful computer system running it consisting of 8 CPU cores and 24 gigabytes of RAM. It has a 46.4 GB per second RAM memory bandwidth.

There are a total of 12 actuators beneath the touchscreen that deliver haptic feedback during operation. If the finger touches certain points there, they trigger a tangible vibration in the cover plate that a person can sense to know that their touch command has been received by the system.

The Hyperscreen is connected to a multifunction camera and a light sensor, which adapts the brightness of the screen to ambient conditions.

The MBUX system can hold the information for up to seven profiles and can be individualize for multiple front passengers.

Front passengers get their own screen and operating area.

As part of the design, front passengers have their own display and operating area. Entertainment functions of the passenger display area are only available in countries where it is allowed. If the passenger seat is not occupied, the screen becomes a "digital decorative part" where animated stars are displayed.

Crisp, clean graphics help make the screen easy to operate.

MBUX Hyperscreen navigation design look size

Photo courtesy of Mercedes-Benz

The MBUX Hyperscreen features most of the functions you'd find on a traditional center console in a fully digital format. Through research, Mercedes learned that most infotainment use cases fall into the Navigation, Radio/Media and Phone categories. Because of this, they put the navigation application at the center of the screen.

Many suggestions for the use of infotainment technology can be made by the artificial intelligence within the MBUX system, which monitors user behavior and analyzes it for patterns. For example, the system can issue a birthday reminder or suggest items from a to-do list.

Even further, if you always call one particular person on Thursdays on your way home from work, a business card may appear on the screen with their contact information instead of you having to find their contact info by scrolling through your phone, utilizing a voice command, or clicking through several layers of the screen's menus. Mercedes emphasize that these prompts can be dismissed with one button touch.

Zero-layer living is designed to make the Hyperscreen easier to live with.

MBUX Hyperscreen climate controls audio radio design

Photo courtesy of Mercedes-Benz

With the Hyperscreen's zero-layer feature, users do not have to scroll through sub-menus or give voice commands to complete popular tasks. Mercedes has placed the most important applications in a "situational and contextual way" at the top of the driver's field of vision.

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