Check Your VIN

Long list of Mercedes-Benz models recalled for emergency services locater fix

Eileen Falkenberg-Hull
Nov 25, 2019, 9:38 am

A long list of Mercedes-Benz vehicles, including the 2017 GLS450, have been recalled.

Photo courtesy of Mercedes-Benz

The National Highway Traffic Safety Administration (NHTSA) today issued a recall on a long list of model year 2013-2017 Mercedes-Benz vehicles. The recall is specifically due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location to emergency responders.

To remedy the problem, Mercedes-Benz has initiated an Over the Air (OTA) remote update. The automaker will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.

The recall is expected to begin December 31, 2019. For more information, vehicle owners may contact MBUSA customer service at 1-800-367-6372.

A list of impacted vehicles includes:

MakeModelModel Years
MERCEDES BENZAMG GT2017
MERCEDES BENZAMG GT S2016-2017
MERCEDES BENZB-CLASS ELECTRIC2014-2015
MERCEDES BENZB250E2016
MERCEDES BENZC2502013-2015
MERCEDES BENZC3002013-2017
MERCEDES BENZC3502013-2015
MERCEDES BENZC350E2016
MERCEDES BENZC4002015
MERCEDES BENZC4502016
MERCEDES BENZC63 AMG2013-2016
MERCEDES BENZC63S AMG2015-2017
MERCEDES BENZCLS4002015-2016
MERCEDES BENZCLS5502013-2016
MERCEDES BENZCLS632013-2014
MERCEDES BENZCLS63S2014-2016
MERCEDES BENZE2502014-2016
MERCEDES BENZE3502013
MERCEDES BENZE4002015-2016
MERCEDES BENZE400 HYBRID2013-2015
MERCEDES BENZE5502013-2016
MERCEDES BENZE632013-2016
MERCEDES BENZE63S AMG2013-2015
MERCEDES BENZG5502013-2016
MERCEDES BENZG632013-2016
MERCEDES BENZG652016
MERCEDES BENZGL3502013-2016
MERCEDES BENZGL4502013-2016
MERCEDES BENZGL5502013-2016
MERCEDES BENZGL632013-2016
MERCEDES BENZGLA2502015-2016
MERCEDES BENZGLC3002016
MERCEDES BENZGLE3502016
MERCEDES BENZGLE4002016
MERCEDES BENZGLE4502016
MERCEDES BENZGLE550E2016
MERCEDES BENZGLE632016
MERCEDES BENZGLE63S2016
MERCEDES BENZGLK2502013-2015
MERCEDES BENZGLK3502013-2015
MERCEDES BENZGLS4502017
MERCEDES BENZGLS5502017
MERCEDES BENZGLS632017
MERCEDES BENZML2502015
MERCEDES BENZML3502013-2015
MERCEDES BENZML4002015
MERCEDES BENZML5502013-2014
MERCEDES BENZML632013-2015
MERCEDES BENZS5502014-2017
MERCEDES BENZS6002015-2016
MERCEDES BENZS632014-2017
MERCEDES BENZS65 AMG2015-2016
MERCEDES BENZSL4002015-2016
MERCEDES BENZSL5502013-2016
MERCEDES BENZSL632013-2015
MERCEDES BENZSL63 AMG2016
MERCEDES BENZSL652013-2015
MERCEDES BENZSLK2502013-2015
MERCEDES BENZSLK3002016
MERCEDES BENZSLK3502013-2016
MERCEDES BENZSLK552014
MERCEDES BENZSLK55 AMG2013, 2015-2016
MERCEDES-BENZCLA2502014-2016
MERCEDES-BENZCLA45 AMG2014-2016
MERCEDES-BENZE3502014-2016
MERCEDES-BENZGLA452015-2016
MERCEDES-BENZGLE300D2016
MERCEDES-BENZS550 4MATIC2015-2016
MERCEDES-BENZS550 HYBRID2015

To find out if your model is impacted by the recall, visit the NHTSA website and enter your car's vehicle identification number (VIN).

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