Highest quality auto brands ranked worst to first according to JD Power
JD Power's annual initial quality survey has once again determined which vehicles reign supreme. The survey is considered highly influential when it comes to vehicle purchases.
The 34th annual survey was conducted by JD Power from February through May 2020. It assessed the performance of 2020 model year vehicles within 90 days after they were sold. Owners answered 223 questions and responses for over 87,272 vehicles were recorded.
Tesla is the only brand that did not allow J.D. Power to survey its owners in the 15 states where permission is required. J.D. Power scored the company based on surveys of owners in the other 35 states.
The brands were ranked worst to first by the number of problems each company had per 100 vehicles. Scroll down to see the complete
No. 31 - TeslaPhoto courtesy of Tesla Motors
No. 30 - Land RoverPhoto courtesy of Land Rover
Score: 228 problems per 100 vehicles
Land Rover just launched the 2020 Defender. It joins the Range Rover, Range Rover Sport, Range Rover Velar, Range Rover Evoque, Discovery, and Discovery Sport in the British automaker's lineup.
No. 29 - Audi
Photo courtesy of Audi AG
The Audi cars lineup now includes: A3, S3, RS 3, A4, S4, A5 Sportback, S5 Sportback, RS 5 Sportback, A6, S6, A7, S7, RS 7, A8, S8, A5 Coupe, S5 Coupe, RS 5 Coupe, A5 Cabriolet, S5 Cabriolet, TT Coupe, TTS Coupe, TT RS Coupe, TT Roadster, R8, R8 Spyder, A4 Allroad, A6 Allroad, and RS 6 Avant.
The aforementioned E-Tron SUV is joined by the E-Tron Sportback in the Audi EV stable.
No. 28 - VolvoPhoto courtesy of Volvo Car USA
Score: 210 problems per 100 vehicles
Compared to other automakers, the Volvo lineup is rather slim. They offer the XC90, XC60, and XC40 SUVs as well as the S90 and S60 sedans and V90, V90 Cross Country, V60, and V60 Cross Country wagons. Several of the models come in hybrid form.
No. 27 - Mercedes-Benz
Photo courtesy of Mercedes-Benz
Score: 202 problems per 100 vehicles
The Mercedes-Benz stable is nearly full, not just with a wide variety of models, but a slew of engine options to choose from once you pick the car or SUV you're after.
In the U.S., the automaker sells the A-, C-, E-, and S-Class sedans. There's also the Mercedes-Maybach sedan line and the E-Clas wagon. The CLA, C-Class, E-Class, CLS, S-Class, and Mercedes-AMG GT (two- and four-door) all have coupe variants.
No. 26 - JaguarPhoto courtesy of Jaguar
Score: 190 problems per 100 vehicles
Jaguar's F-Pace and E-Pace make up the entirety of its SUV roster. The I-PACE is the company's all-electric crossover, the F-Type is the sports car, and the XE, XF, and XJ are the available sedans.
No. 25 - Chrysler
Photo courtesy of Chrysler
Score: 189 problems per 100 vehicles
The Chrysler lineup is quite slim these days, but the brand did expand its offerings a bit for 2020 and 2021. They still sell the 300 sedan and the Pacifica minivan. Now, the company also sells a low-cost version of the Pacifica under the Voyager nameplate.
No. 24 - SubaruPhoto courtesy of Subaru of America, Inc.
Score: 187 problems per 100 vehicles
Subaru introduced new Forester, Legacy, and Outback models in the last 18 months. They've also added the Ascent three-row SUV to their lineup and are gearing up to launch a refreshed Crosstrek. The WRX and BRZ are also slated to be made over sooner rather than later.
No. 23 - PorschePhoto courtesy of Porsche AG
Score: 186 problems per 100 vehicles
Porsche doesn't make as many vehicles as some automakers each year, but they're still plagued by problems similar to what you'll find in a mass market car. The Porsche lineup includes the 718, 911, Taycan, Panamera, Macan, and Cayenne. Each of those has multiple variants - the 911 alone has 22 different models.
No. 22 - AcuraPhoto courtesy of Acura
Score: 185 problems per 100 vehicles
Acura's lineup is in the middle of a complete redesign. It sells the ILX, TLX, RDX, and MDX. The company just announced that the RDX will no longer be sold in the U.S. and that they've completely redesigned the TLX for 2021 including a new Type S variant.
No. 21 - Mazda
Photo courtesy of Mazda North American Operations
Score: 184 problems per 100 vehicles
Mazda doesn't sell many vehicles in the U.S., but its lineup is competitive and includes Mazda3 and Mazda6 sedans, the MX-5 Miata, and four SUVs: CX-3, CX-30, CX-5, and CX-9.
No. 20 - LincolnPhoto courtesy of Lincoln Motor Company
Score: 182 problems per 100 vehicles
If you can't remember the names of the vehicles in the Lincoln lineup, you're not alone. The company recently renamed and redesigned most of their SUVs while also introducing a new one to the mix. The MKC became the Corsair and the MKX is now the Nautilus. There's now the Aviator, and the Navigator remains the flagship. And don't forget about the Continental and MKZ!
No. 19 - Toyota
Photo courtesy of Toyota Motor Sales U.S.A. Inc.
Score: 177 problems per 100 vehicles
Toyota delivers a lot of what customers are looking for. Its lineup includes the Yaris, 86, Supra, Corolla, Camry, and Avalon cars as well as the CH-R, RAV4, Highlander, Land Cruiser, and Sequoia. The company also sells the Tacoma and Tundra trucks. They recently announced that they would be selling a plug-in version of the RAV4 and bringing back the Venza nameplate for 2021.
No. 18 - Honda
Photo courtesy of American Honda Motor Co. Inc.
No. 17 - BMWPhoto courtesy of BMW
Score: 176 problems per 100 vehicles
Visiting the BMW lineup is like going to Baskin Robbins. There are a wide variety of flavors to suit nearly every palette. the list of SUVs includes the X1, X2, X3, X4, X5, X6, and X7. There's the 2, 3, 4, 5, 7, and 8 Series sedans and coupes. There are M and cabriolet variants of most of the cars. BMW also sells the new Z4 as well as the i3 and i8 electric vehicles.
No. 16 - MINIPhoto courtesy of MINI
Score: 174 problems per 100 models
MINI sells its signature Cooper model in two- and four-door hardtop varieties with several grades to choose from per model. There's also the Countryman, which is more like a crossover, and the Clubman. MINI also offers a few convertible versions of its models.
No. 15 - Ford
Photo courtesy of Ford Motor Company
Ford recently slimmed their lineup as the company's focused shifted toward next-gen models. Still, there's a number of competitive offerings. Fusion and Mustang are their only cars. The SUV and crossover lineup includes the EcoSport, Escape, Edge, Explorer, Expedition, and Mustang Mach-E. Some Flex models remain on automaker lots. The Ranger, F-150, and Super Duty round out the trucks lineup while the vans offered are the Transit and Transit Connect. The Ford GT is still sold in limited quantities.
No. 14 - InfinitiPhoto courtesy of Infiniti Motors
Score: 173 problems per 100 vehicles
Infiniti is in the middle of a brand makeover. It still sells the Q50 and Q60 cars as well as the QX50, QX60, and QX80 SUVs. Most of those models received upgrades for 2020. The launch of the new QX55 SUV is slated for later this year. The QX60 will launch as a 2021 model next year and then there's a few more things up the company's sleeves.
No. 13 - Cadillac
Photo courtesy of Cadillac
Score: 162 problems per 100 vehicles
Cadillac has also changed up its lineup in a big way over the last year. It now includes the CT4 and CT5 sedans as well as the XT4 and XT5 SUVs. The Escalade is getting a complete redo for 2021 and the CT6 will be discontinued.
No. 12 - Nissan
Photo courtesy of Nissan North America
Score: 161 problems per 100 vehicles
Nissan has a wide variety of models to choose from. Its Versa, Sentra, and Altima cars have all be redesigned over the last two years. The Maxima got a solid mid-cycle refresh. On the SUV side of things, the Kicks, Rogue Sport, Rogue, Pathfinder, and Armada all remain options. Nissan plans to launch new versions of most of those in the next two years. The Frontier has a new engine for 2020 and will be all-new for 2021. The Titan has also undergone a significant upgrade.
No. 11 - LexusPhoto courtesy of Toyota Motor Sales U.S.A. Inc.
Score: 159 problems per 100 vehicles
The Lexus lineup has been rather stagnant lately (with the exception of the ES) but that's about to change. The company just showed off a redesigned IS, and a number of SUV upgrades look to be in the pipeline. Lexus still sells the RC and LS cars.
No. 10 - Jeep
Photo courtesy of FCA US LLC
Score: 155 problems per 100 vehicles
Jeep now sells a diversified portfolio of SUVs including the Renegade, Compass, Cherokee, Grand Cherokee, and Wrangler. The Gladiator has made a statement as the company's truck option. A new Grand Cherokee should be out later this year and look for the forthcoming Wagoneer down the pipeline.
No. 9 - HyundaiPhoto courtesy of Hyundai Motor America
If you've overlooked Hyundais lately, it's time to look closer. The company's lineup is diverse and offers a high-quality portfolio of desirable products from the Veloster, Accent, Elantra, and Sonata cars to the Venue, Kona, Tucson, Santa Fe, and Palisade SUVs. Most of those models are getting a full redesign or a refresh for 2020.
No. 8 - VolkswagenPhoto courtesy of Volkswagen AG
Score: 152 problems per 100 vehicles
Volkswagen's U.S. lineup is small, but much of it is made in the U.S.A. There's Jetta, Jetta GLI, Passat, and Arteon cars as well as Tiguan, Atlas Cross Sport, and Atlas SUVs. If a wagon is more your style, you can get a Golf SportWagen or a Golf Alltrack. The Beetle, Golf, Golf GTI, and Golf R are also still on sale.
No. 7 - GMC
Photo courtesy of GMC
No. 6 - Buick
Photo courtesy of Buick
Score: 150 problems per 100 vehicles
Buick has gotten away from selling cars in the U.S. and now has four SUV models in its lineup including the Encore, Encore GX, Envision, and Enclave. The Encore GX is new for 2020. Don't let the name fool you, it's a completely different vehicle than the smaller Encore.
No. 5 - MitsubishiPhoto courtesy of Mitsubishi Motors
No. 4 - Genesis
Photo courtesy of Genesis Motors
No. 3 - Ram
Photo courtesy of FCA US LLC
No. 2 - ChevroletPhoto courtesy of Chevrolet
Score: 141 problems per 100 vehicles
Chevrolet's lineup is undergoing a redo. The Sonic, Spark, Malibu, and Impala cars may be available on dealer lots now, but most won't make it another model year. The Bolt EV, Trax, and Blazer are sticking around. Chevy's Camaro and Corvette are still sports car options (the 'Vette was just redesigned). The company has introduced the Trailblazer, refreshed the Equinox, and plans to bring the new Tahoe and Suburban not market this year. The Colorado will undergo a refresh for 2021 and the Silverado and Silverado HD have been recently redesigned.
No. 1 (tie) - DodgePhoto courtesy of FCA US LLC
Score: 136 problems per 100 vehicles
Dodge doesn't make many vehicles, and they've been around without too many modifications over the years though there have been Widebody variants brought to the table in recent years. The current Dodge lineup includes the Journey and Durango SUVs, Grand Caravan minivan, and Charger and Challenger cars.
No. 1 (tie) - KiaPhoto courtesy of Kia Motors
Score: 136 problems per 100 vehicles
The Kia lineup is more diverse than it has ever been. The company now offers the Rio, Forte, Optima, Stinger, Cadenza, and K900 sedans as well as a roster of other models including the Soul, Seltos, Sportage, Niro, Sorento, Telluride, and Sedona. The automaker recently debuted redesigned versions of the Optima/K5, Sorento, and Sedona.
- Are you one? Study: 63% of Americans unaware of insurance ... ›
- Land Rover, Mitsubishi have the best websites according to a new ... ›
- Highest quality cars, trucks, SUVs of 2020 according to JD Power ... ›
- Top 10 most valuable automotive brands on the planet according to BrandZ - AutomotiveMap ›
- Worst to first, J.D. Power survey ranks brands with most loyal customer base - AutomotiveMap ›
- These are the 27 cars Americans are most emotionally attached to according to J.D. Power - AutomotiveMap ›
- J.D. Power releases annual list of most dependable vehicles - AutomotiveMap ›
- 2022 Mercedes AMG GLC 63 S gets fitted with a 503-horsepower V8 - AutomotiveMap ›