Survey Says

These are the 27 cars Americans are most emotionally attached to according to J.D. Power

The Kia Telluride is just one of the models Americans are most emotionally attached to.

Photo courtesy of Kia Motors

What drives people to a certain vehicle? Sure, it may be brand loyalty. But, it may also be the emotional appeal of a model. That's the build up. Once the vehicle reaches it driveway and it's been lived in, the owner is bound to find more ... quirks. Does this dampen their enthusiasm?

The J.D. Power 2020 Automotive Performance, Execution and Layout (APEAL) Study measures a number of factors that all contribute to that emotion connection.

"Purchasing the 'right' vehicle is influenced by a variety of factors, depending on each buyer's specific tastes, wants and needs," said Dave Sargent, vice president of automotive quality at J.D. Power. "The APEAL Study measures an owner's emotional attachment to their new vehicle and in what areas that vehicle may not be delivering on all of the positive experiences that were hoped for. Understanding this is just as valuable to automakers as knowing about quality issues and owner acceptance of new technologies. The goal for automakers is to delight customers on all these dimensions. Some are better than others at doing this."

J.D. Power has been conducting the study for 25 years. It was redesigned for 2020 to compliment the J.D. Power Initial Quality Study and the J.D. Power Tech Experience Index Study. The survey measured “owners' emotional attachment and level of excitement with their new vehicle across 37 attributes, ranging from the sense of comfort and luxury they feel when climbing into the driver's seat to the feeling they get when they step on the accelerator." These attributes were then aggregated to compute an overall APEAL index score measured on a 1,000-point scale.

Here are the winners.

Mazda CX-5

2020 Mazda CX-5 Photo courtesy of Mazda North American Operations

Mazda may be best known for the Miata but their top-selling vehicle is the CX-5, a compact SUV. The CX-5 delivers an engaging drive that excels whether accelerating or cruising. Its handling is engaging and seats are comfortable. Reviewers typically say that the usability of its infotainment system is not up to par with other vehicles in its class.

Land Rover Range Rover Velar

2020 Land Rover Range Rover Velar

Photo courtesy of Land Rover

The Land Rover Range Rover Velar carries over the high-quality cabin design and high-horsepower engines from its stablemates. Its handling is composed making it good in the city, on a trail, or cruising on the highway.

Jaguar E-Pace

2020 Jaguar E-Pace

Photo courtesy of Jaguar

The Jaguar E-Pace is the little brother of the highly-regarded F-Pace. The model isn't as powerful as the F-Pace, but it has a good amount of cargo space and is agile. Adults may feel crowded in the back seat, but that's par for the course in this size vehicle.

Honda Odyssey

2021 Honda Odyssey

Photo courtesy of American Honda Motor Co., Inc

Honda has refreshed the looks of the Odyssey for 2021 and given it more safety features. Additionally, Honda has made the interior more upscale with updated climate controls and second-row setbacks that fold flat (making them easier to remove).

Lincoln Navigator

2020 Lincoln Navigator Luxury Full Size SUV: Lincoln Navigator

Photo courtesy of Lincoln Motor Company

The Lincoln Navigator is the largest SUV in the company's lineup. The full-size, three-row SUV was fully redesigned for the 2018 model year, kicking off the brand's new SUV identity and design aesthetic. It's suitably plush, seats seven, and is powered by a 450-horsepower turbocharged 3.5-liter V6 engine.

Nissan Armada

2019 Nissan Armada ​Photo courtesy of Nissan North America

The Nissan Armada is gearing up for a redesign but continues to offer comfortable accommodations, good towing capacity, and a strong engine. The SUV's lackluster fuel efficiency and poor cargo space are two major drawbacks.

Ford Escape

2020 Ford Escape Hybrid Photo courtesy of Ford Motor Company\u200b

The Ford Escape has been completely redesigned for the 2020 model year. It features a cavernous cargo area, spacious seating, and easy low-speed handling. This Escape rides better than the last and its interior has been upgraded. New powertrain options include a PHEV and there's a long list of standard and available safety features.

BMW 7 Series

2020 BMW 7 Series

Photo courtesy of BMW

The BMW 7 Series features the expected roster of features and powertrains. They all function as advertised, delivering a plush, large car experience. A plug-in hybrid version is now available but Android Auto is not.

Ram 1500

2020 Ram 1500 Built to Serve Edition Photo courtesy of FCA US LLC

With a combination of sales from the Ram 1500 and HD pickups, Ram has found a winning formula that combines the expected capability of a truck with the refined interior more commonly found in premium or luxury SUV.

BMW X4

2020 BMW X4

Photo by Fabian Kirchbauer Photography/BMW

The BMW X4 is a potent SUV. It delivers the engaging drive that buyers are looking for in a sloped back style that makes it more hatchback and SUV. The interior is typically BMW, which means that it's high quality and aesthetically pleasing.

Dodge Challenger

2020 Dodge Challenger SRT Super Stock

The Dodge Challenger hasn't been changed significantly in a decade but Dodge continues to push the envelope with performance, introduce new variants, and updated the car's infotainment system.

GMC Sierra HD

2020 GMC Sierra HD Photo courtesy of GMC

Reviewers generally agree that the GMC Sierra has a great exterior but that its interior is lacking the refinement expected at its price point. Still, it's an incredibly capable truck, especially in its heavy-duty variants. The GMC Sierra 2500 AT4 is one of the best trucks you can buy if you want to match off-road prowess with on-road comfort and towing/hauling capability.

Chevrolet Blazer

2020 Chevrolet Blazer

Photo courtesy of Chevrolet

The Chevrolet Blazer isn't the off-roader that it used to be. Now, it's akin to the Nissan Murano, delivering plush appointments and competent powertrains. Chevy just announced that a future EV will deliver Blazer-inspired design.

Cadillac CT6

2020 Cadillac CT6 No. 13 - Cadillac Photo courtesy of Cadillac

The Cadillac CT6 is a comfortable large sedan. It doesn't deliver the aggressive drive you can get from German luxury sedans but it is (nearly) as stylish and stable on the road. Cadillac recently discontinued the model.

Nissan Versa

2020 Nissan Versa Photo courtesy of Nissan North America

The Nissan Versa was redesigned for the 2020 model year. It comes equipped with a capable engine and smooth CVT. Its interior is well-equipped and higher trim levels has appointments that would be mistaken for belonging in a vehicle nearly twice the Versa's price point.

Hyundai Veloster

2020 Hyundai Veloster Photo courtesy of Hyundai Motor America

An all-new Hyundai Veloster rolled out last year with a refreshed design as well as other improvements. This sporty coupe continues to stand out with its unique three-door configuration: one door on the driver's side, two on the passenger side.

MINI Countryman

2021 MINI Countryman John Cooper Works Photo courtesy of MINI

MINI has freshened the Countryman for the 2021 model year. The car gets a new grille with a chrome frame and standard LED headlights and fog lights up front, and newly designed front and rear bumper coverings. The Countryman will continue to be offered in a variety of models from the plug-in hybrid MINI Cooper SE Countryman ALL4 to the high performance MINI John Cooper Works Countryman ALL4.

BMW X6

2020 BMW X6 Photo courtesy of BMW

The BMW X6 was completely redesigned for the 2020 model year. It continues to be offered with potent engines, a refined interior, comfortable seats, and a long list of technology as is typical for the model.

Nissan Maxima

2020 Nissan Maxima Photo courtesy of Nissan North America

The Nissan Maxima was recently refreshed but it has few changes for the 2020 model year. The automaker's suite of safety technology, Nissan Safety Shield 360, is now standard. Its V6 is plenty strong and accommodations are roomy and comfortable.

Kia Telluride

2020 Kia Telluride 2020 World Car of the Year - Kia Telluride Photo courtesy of Kia Motors

The Kia Telluride is the winner of the 2020 World Car of the Year award​ it's also much beloved by families. The three-row SUV's premium interior and unique looks are quick to turn heads.

Kia Stinger

2020 Kia Stinger Photo courtesy of Kia Motors

The development sister of the Genesis G70, the Stinger is the Kia version of a sports sedan. Its interior isn't as nice as the G70's and there are some differences between the way the vehicles drive. Still, it's a really good Kia.

Genesis G70

2020 Genesis G70 Photo courtesy of Genesis Motors

The Genesis G70 is a true sports sedan. It is up for enthusiastic drives and doesn't mean being pushed a little. The car's cabin is well-appointed and the infotainment system is easy to use. Plus, it's far less pricey than its German rivals.

Honda Ridgeline

2020 Honda Ridgeline Photo courtesy of American Honda Motor Co., Inc

The Honda Ridgeline has as nice of an interior as you'll find in a midsize pickup. Its engine is powerful enough and paired with a standard nine-speed automatic transmission. It can tow and haul, but not as much as much of its competition. Still, its unique tailgate and in-bed trunk set it apart.

Toyota C-HR

2020 Toyota C-HR

Photo courtesy of Toyota Motor Sales U.S.A. Inc.

The Toyota C-HR is a subcompact SUV that delivers many of the qualities buyers are looking for in a grocery getter. It's not particularly powerful but it is easy to maneuver and comes standard with a long list of safety technology. Toyota refreshed the face of the C-HR for 2020.

Nissan Sentra

2020 Nissan Sentra Photo courtesy of Nissan North America

The Nissan Sentra has been completely redesigned for the 2020 model year, with its looks falling into line with the Versa and Altima. The new Sentra is a compelling choice with its high-tech features, comfortable seats, and easy-to-use infotainment system.

Audi A3

2021 Audi A3

Photo courtesy of Audi

The Audi A3 has been a favored compact car for years. The model has been redesigned for 2021, getting a striking new looks, a high-tech infotainment system, and an electrified powertrain. Europe gets the car first then it will arrive in the U.S. later this year. Pricing is expected to stay similar to the 2020 model, which started at $33,300.

Hyundai Sonata

2020 Hyundai Sonata Hybrid Photo courtesy of Hyundai Motor America

Hyundai redesigned the Sonata for the 2020 model year. It's a completely new car with fresh angles and innovative tech, yet it keeps the same spacious seating and cargo space buyers have known and loved about the midsize car.

Don't miss the J.D Power survey results that ranked the brands with the most loyal consumer base and highest quality vehicles.

Trending News

 
 

Frightening security

Boston Dynamics' robot to patrol Kia factory

The robot is being tested as a security patrol unit.

Hyundai

Breaking into an auto manufacturing facility was already a very bad idea, but new security tech being tested by Hyundai Motor Group makes it downright terrifying as well. In addition to cameras, sensors, and armed security guards, would-be burglars at a Kia plant in South Korea now have to face off with a semi-autonomous robot dog.

The Boston Dynamics quadruped robot, named Spot, is being tested as a safer and more effective way of providing security patrols to the plant. The dog is one of several robots designed and tested by the firm, which has long terrified the internet with its physically capable electronic beings.

Boston Dynamics Spot Robot The robot uses various sensors to detect danger and intruders.Hyundai

If you haven't seen it, the Boston Dynamics robot dog is frightening enough on its own, so it's an excellent choice to provide factory security. The robot uses an integrated thermal camera and 3D LiDAR to detect people around it, and can monitor high-temperature situations and fire hazards. It can be controlled remotely through a secure webpage, which allows personnel to see what's going on in the factory without putting themselves in danger.

The robot is capable of navigating tight spaces and can identify issues not visible to the human eye. It's also able to semi-autonomously navigate its environment, and has been developed with task management and deep learning-based vision technology. Boston Dynamics says that its tech can be expanded to other types of robot platforms.



The robot dog is currently in the pilot stage at Kia's plant in South Korea. It will be used to support late-night security patrols and increase safety for workers. Hyundai Motor Group will assess the robot's effectiveness and suitability for the job before expanding its use in other industrial sites.

Trending News

 
 

The new Tiguan sports an all-new front-end design.

Volkswagen

The Volkswagen Tiguan is an interesting compact SUV with a fun-to-drive personality and plenty of style. After 14 years on sale, the Tiguan is just in its second generation, but VW has given it a significant update for the 2022 model year that brings new tech, updated styling, and a refreshed interior.

2022 Volkswagen Tiguan The rear has been massaged with new badging and standard LED taillights. Volkswagen

The restyled Tiguan is available in four trim levels: S, SE, and SE R-Line Black. All models get a turbocharged 2.0-liter four-cylinder engine that makes 184 horsepower and 221 pound-feet of torque. An eight-speed automatic transmission and front-wheel drive are standard, but VW's 4Motion all-wheel drive can be optioned in.

Styling updates are the big story for the 2022 Tiguan. The front end is entirely new and carries design cues from the larger Atlas and Atlas Cross Sport. LED headlights are now standard, and an illuminated light line is available for the SUV's grille. On the rear liftgate, the Tiguan model name lettering also mirrors that of the Atlas, with the name spelled out underneath the VW logo.

2022 Volkswagen Tiguan Most trims get an 8-inch touchscreen.Volkswagen

Inside, the Tiguan now comes standard with heated seats, while a heated steering wheel and ventilated seats are available. Cloth upholstery is standard, while mid-range trims get leatherette. The top SEL R-Line comes with leather and a perforated leather-wrapped sport steering wheel. Front-wheel drive models come standard with three rows of seating as well, making the Tiguan one of the more family-friendly vehicles in its class.

2022 Volkswagen Tiguan The top trim gets upscale leather upholstery.Volkswagen

The base Tiguan S comes with a 6.5-inch touchscreen running Volkswagen's excellent MIB 2 software, but all others get MIB 3 infotainment software running on a glass-covered 8.0-inch touchscreen. The automaker notes that it's a capacitive touch system, which functions more like a smartphone than other infotainment systems, which sometimes require pressure to register a touch input. All Tiguans get a digital gauge cluster with an 8-inch display, while the top SEL R-Line upgrades to a 10.25-inch configurable gauge cluster that offers full-screen navigation and other views.

Pricing for the 2022 Volkswagen Tiguan starts at $25,995 for the base S trim with front-wheel drive. Adding all-wheel drive pushes the prices to $27,495. All Tiguan models will see a $1,195 destination charge tacked on at the bottom line.

Trending News