Dealerships

Infiniti Now provides customers with 1:1 digital shopping tool, inspection transparency

Infiniti is taking new steps to make customers comfortable purchasing their vehicles from the company.

Photo courtesy of Infiniti Motors

A new customer service plan from Infiniti is aimed at giving customers a luxury retail experiences as they continue to socially distance. Infiniti Now will also support drivers on the road.

Retailers can now schedule services to meet customers for vehicle delivery and pickup, mobile test drives, at-home vehicle delivery, and enhanced vehicle cleaning at a location that suits both parties and takes into account their level of comfortability. The retailers may also engage in enhanced cleaning of high-touch areas and the implementation of social distancing within dealerships.

2020 Infiniti QX80 Infiniti is in the middle of a big two-year stretch of product refreshes and rollouts. Photo courtesy of Infiniti Motors

The personal digital shopping tool allows customers to have a 1:1 connection with Infiniti product experts. These experts can help INFINITI customers with everything from browsing and learning about the line-up to scheduling a test drive and getting their financing in order. The program can be accessed on www.infinitiusa.com or through a participating retailer website, and will empower consumers to speak with a local retailer via text or video.

Beta testing of Infiniti Now in select markets for evaluation and optimization has already begun, with a full roll-out for participating retailers beginning July 1, 2020.

Current Infiniti customers can receive a text from their dealership that features an interactive multi-point inspection of their vehicle. Called ICAR-X Service, this system will update the customer on their vehicle's condition after the technician completes the inspection. If any items require attention, the customer can authorize additional services from their phone with full transparency of pricing, allowing an exchange of information while respecting social distancing.

Additionally, Infiniti Now expands on previous financing commitments, and now offers deferred payments for up to 90 days on the purchase or lease of all new 2020 INFINITI models, in addition to 0 percent financing for 72 months.

Infiniti is in the middle of a big two-year stretch of product refreshes and rollouts. Many of its vehicles received infotainment system and design upgrades for the 2020 model year. The company is gearing up to launch the new QX55 SUV and has redesigned the QX60, which is slated to arrive on U.S. shores soon.

More information on INFINITI NOW is available at www.infinitiusa.com/coronavirus-covid-19.html.

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Nuts & Bolts

 
 

The disinfectant is the first of its kind to be mass distributed by an OEM.

Photo courtesy of Mitsubishi Motors

Mitsubishi Motors has announced that its new Diamond Premium Care disinfecting spray has been approved for use by the Environmental Protection Agency, and is effective in killing the SARS-CoV-2 virus.

Diamond Premium Care is a non-abrasive, antimicrobial, no-contact disinfecting and deodorizing spray used on vehicle interiors and HVAC systems. Mitsubishi Motors is the first and only OEM deploying this service on a national scale.

"Diamond Premium Care is a rare tool in the fight against COVID-19. It offers peace of mind to the driver of any vehicle, but it's especially valuable to those with added exposure, whether that comes from regularly sharing their vehicle with others or from the direct risk of on-the-job exposure to COVID-19," said MMNA Vice President of Aftersales, Scott Smith. "MMNA and our dealer partners are proud to be able to offer this first-of-its-kind, EPA-approved service to everyone during these challenging times."

Mitsubishi Motors COVID-19 spray The spray can be applied at a local dealership.Photo courtesy of Mitsubishi Motors

Diamond Platinum Care kills 99.99% of viruses and bacteria that inhabit automotive interiors and circulate via the vehicle's HVAC system. It kills SARS-Related Coronavirus 2 on hard, non-porous surfaces. It also eliminates odors at their source without using abrasive chemicals or masking agents.

Here's how it works. The dye-free treatment is applied directly by spray to vehicle surfaces, and for HVAC application, it is applied through the outdoor air intake vent, allowing it to permeate through the HVAC system and cabin interior. For a standard-size vehicle, treatment can be completed in just 10 minutes.

The technology behind Diamond Premium Care™ was developed by Texas-based vehicle disinfecting solutions provider BioPledge.

Diamond Premium Care is currently offered at participating Mitsubishi Motors dealer partners in the U.S. Service must be scheduled in advance with a participating dealer. Pricing may vary. To learn more about this service, and to find a dealership near you, visit mitsubishicars.com/diamond-premium-care-car-disinfectant.

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The Nissan Rogue Sport is a good SUV, and it should be heavily discounted this Black Friday.

Photo courtesy of Nissan North America

Black Friday is right around the corner. The CDC is advising you against spending time with your family this year, so there's plenty of time to cruise the car dealer lot and take advantage of a socially distanced car buying experience.

If you're looking for a used vehicle, Black Friday might be the perfect day to buy. iSeeCars analysis has found that there are 2.7 percent more deals on Black Friday than during traditional shopping days.

The 30 best used car, truck, SUV, and minivan deals for Black Friday 2020 are below. The results are from a survey of 1.8 million used cars currently listed for sale.

No. 30 - Ford Explorer (5.2% savings)

2020 Ford Explorer Photo courtesy of Ford Motor Company

Ford redesigned the Explorer for the 2020 model year making it stronger, more capable, and more fuel efficient than before. It comes with a number of engine options, including the Explorer Hybrid model. The Explorer is roomy and easy to maneuver, but its infotainment system isn't as easy to use as other vehicles in its class. Last-generation Explorers are nearly as good as the fresh model.

No. 29 - Honda Civic (5.2% savings)

2018 Honda Civic Coupe Photo courtesy of American Honda Motor Co., Inc

The Honda Civic remains a popular choice for buyers due to its numerous variations, from a competent daily driver to track-ready speedster. It's one of the few models on this list to come with an available manual transmission and coupe format.

No. 28 - Hyundai Tucson (5.2% savings)

2019 Hyundai Tucson Photo courtesy of Hyundai Motor America

The Hyundai Tucson is the company's top-selling model in the U.S. and it's easy to see why. The Tucson is a bit more upscale than the Santa Fe though it only has two rows of seating. Its good cargo space and easy-to-use tech are also highlights.

No. 27 - Subaru Outback (5.3% savings)

2020 Subaru Outback

Photo courtesy of Subaru of America Inc.

Subaru Outback owners love their Subarus. The new Outback offers a ton of modern technology, but the versions that were just as fundamentally good. A wagon is always a good choice for families, and the standard all-wheel drive on the Outback makes it an even better option.

No. 26 - Ford Escape (5.4% savings)

2018 Ford Escape Photo courtesy of Ford Motor Company

The Ford Escape was completely redesigned for the 2020 model year. It features a cavernous cargo area, spacious seating, and easy low-speed handling. This Escape rides better than the last and its interior has been upgraded. The 2019 and older model Escape also offers a large amount of passenger and cargo space, as well as hardy interior touch points, which makes it great for families with young children.

No. 25 - Toyota Camry (5.4% savings)

2019 Toyota Camry Photo courtesy of Toyota Motor Sales U.S.A. Inc.

The Toyota Camry reigns supreme for American buyers and it's easy to see why. Its looks are (finally) anything but mundane. The Camry's interior is plush and comfortable, and it comes loaded with a hist of standard safety and driver assistance features.

No. 24 - Chevrolet Equinox (5.5% savings)

2019 Chevrolet Equinox

Photo courtesy of Chevrolet

The Chevrolet Equinox is quite a good compact SUV. It competes against some heavy hitters in the industry, but stands as the top-selling non-truck model in Chevy's lineup. It comes with a long list of standard and available safety technology, a good amount of cargo space, and comfortable seats. The Equinox is easy to maneuver.

No. 23 - Chevrolet Traverse (5.6% savings)

2020 Chevrolet Traverse Photo courtesy of Chevrolet

The Chevrolet Traverse is a competent three-row SUV that is favored by many Americans. Chevy has made the vehicle capable, but it's not an off-roader by any stretch of the imagination. The Traverse is available in a number of flashy trim levels though it doesn't have as many available packages as the Colorado or Silverado.

No. 22 - Chevrolet Trax (5.6% savings)

2020 Chevrolet Trax Photo courtesy of Chevrolet

The Chevrolet Trax is a city scooter that easily gets a driver around town. It is easy to maneuver on the road and park, and has an easy-to-use infotainment system. The Chevy isn't big on cargo space, seating, or power.

No. 21 - Nissan Rogue (5.6% savings)

2020 Nissan Rogue

Photo courtesy of Nissan Rogue

The Nissan Rogue is a few years past its prime, but that hasn't stopped it from being a formidable choice for buyers. Nissan has given the compact SUV comfortable seats, a modern-enough infotainment system, and fuel efficiency. It's equally at home in the city on on the highway.

No. 20 - Nissan Rogue Sport (5.7% savings)

2019 Nissan Rogue Sport

Photo courtesy of Nissan North America

Known as the Qashqai elsewhere, the Nissan Rogue Sport takes the best parts of the Rogue and moves them into a smaller package. The model most varies from its big brother when it comes to second-row legroom and rear cargo space. It's also less powerful.

No. 19 - Acura RDX (5.7% savings)

2019 Acura RDX Photo courtesy of Acura

With its agile handling, plush and premium interior, and aggressive looks, the Acura RDX is a top-seller in its class. The fuel-efficient family car is loaded with approachable technology and the current generation comes standard with Android Auto and Apple CarPlay.

No. 18 - Subaru Crosstrek (5.8% savings)

2020 Subaru Crosstrek Hybrid Photo courtesy of Subaru of America Inc.

The Crosstrek isn't the most powerful model in Subaru's lineup, nor is it the most modern. It is a formidable subcompact that hits the nail on the head for many practical shoppers. With standard all-wheel drive, engaging handling, and gobs of cargo space, the Crosstrek is worth a test drive.

No. 17 - Nissan Pathfinder (5.8% savings)

2020 Nissan Pathfinder Photo courtesy of Nissan North America

The three-row Nissan Pathfinder is a wallet-friendly SUV with a smooth powertrain, good looks, and comfortable seats. The model is ready for a makeover which means that most of the Pathfinders you'll see on used car dealer lots today will be like the ones on new car dealer lots.

No. 16 - Volkswagen Tiguan (5.8% savings)

2020 Volkswagen Tiguan Volkswagen Photo courtesy of Volkswagen AG

The Volkswagen Tiguan spearheaded the company's resurgence in the U.S. market as it moved from slow-selling cars to faster-selling SUVs and tried to put Dieselgate in the rearview mirror. The Tiguan is a favorite of buyers for many of the same reasons the Pathfinder is. Unlike the Pathfinder, buyers can get the Tiguan in either a two- or three-row format.

No. 15 - Subaru Forester (5.9% savings)

2020 Subaru Forester Photo courtesy of Subaru of America Inc.

Practical adventurers love the Subaru Forester for its on- and off-road prowess, engaging drive dynamics, and massive cargo space. The fact that it's one of the safest vehicles sold today doesn't hurt either. New for 2020, buyers get standard rear seat reminder and lane centering technology, which first appeared in the 2020 Outback, is available.

No. 14 - Dodge Journey (6.1% savings)

2020 Dodge Journey

Photo courtesy of FCA US LLC

Dodge no longer makes the Journey, but for years it was a favorite for family travel. The models were frequently loaned out a rental car establishments. When it was new, the Journey was perhaps best known for being a cost-effective three-row SUV.

No. 13 - GMC Sierra 1500 (6.2% savings)

2020 GMC Sierra 1500 AT4 Photo courtesy of GMC

Reviewers generally agree that the GMC Sierra has a great exterior but that its interior is lacking the refinement expected at its price point. Still, it's an incredibly capable truck. The Sierra 1500 AT4 matches off-road prowess with on-road comfort and towing/hauling capability while the Denali is the company's top-tier model.

No. 12 (tie) - Nissan Murano (6.3% savings)

Midsize SUV: Nissan Murano Photo courtesy of Nissan North America

The Nissan Murano is nearing the end of its generational run, which means that it's nearly the same today as it was seven years ago when the model was introduced. That also means that it carries over many of the qualities that made it such a favorite with buyers - a strong powertrain, comfortable seats, and stylish looks.

No. 12 (tie) - Ford Fusion (6.3% savings)

2020 Ford Fusion Photo courtesy of Ford Motor Company

American buyers can't quit the Ford Fusion though they're about to have to. The model's run is up as Ford moves on toward electrified models and plans for the future. That doesn't stop the Fusion from being a good car, complete with comfortable seats and a responsive infotainment system.

No. 10 - Nissan Altima (6.5% savings)

2020 Nissan Altima Photo courtesy of Nissan North America

The Nissan Altima was completely redesigned for the 2019 model year and hasn't changed significantly since. Its looks are edgier and sharper than the previous generation, and it comes loaded with a long list of standard and available tech, making it more appealing to buyers. The Altima is still fuel efficient. Its previous generation was best known for comfortable seats and good fuel economy.

No. 9 - Dodge Grand Caravan (6.6% savings)

2019 Dodge Grand Caravan Photo courtesy of FCA US LLC

Production of the Dodge Grand Caravan has ended, but the people hauler continues to be a favorite among used car buyers who like its seating capacity, road-worthiness, and low price tag. The Chrysler Voyager took the Grand Caravan's place in the company's lineup.

No. 8 - Toyota Corolla (6.7% savings)

\u200b2020 Toyota Corolla Hatchback

Photo courtesy of Toyota Motor Sales U.S.A. Inc.

The Corolla was redesigned for the 2020 model year and is now upgraded to fit nicely into Toyota's modern lineup. It can come loaded to the gills with high-tech features but its less premium models still don't feel like too much of a compromise. The Toyota Corolla Hybrid is about as fuel efficient as the Prius. Models before 2020 were a little less premium and fuel efficient but are still a good buy with high predicted reliability.

No. 7 - Kia Soul (6.8% savings)

Kia Soul Photo courtesy of Kia Motors

Kia completely redesigned the Soul for the 2020 model year giving it ... more soul. Its funky exterior carries over to the interior where buyers can choose to turn the fun up a notch with various packages and high-tech features. The 2020 Kia Soul GT-Line Turbo didn't win many hearts at AutomotiveMap, but the Soul's lower trim levels, powered by the standard non-turbo engine did. Its predecessor was well-equipped and reasonably well-received by critics when it was new.

No. 6 - Toyota Prius (7.0% savings)

2020 Toyota Prius L Eco Photo courtesy of Toyota Motor Sales U.S.A. Inc.

The Toyota Prius family of vehicles represents a fuel-saving line of quirky cars that give eco-conscious shoppers an untraditional option. The Prius and Prius Prime have similar footprints. The Prius Prime is a plug-in electric vehicle whereas the Prius is a hybrid with optimized aerodynamics. Some models are equipped with all-wheel drive.

No. 5 - Nissan Sentra (7.2% savings)

2020 Nissan Sentra Photo courtesy of Nissan North America

The Nissan Sentra has been completely redesigned for the 2020 model year, with its looks falling into line with the Versa and Altima. The new Sentra is a compelling choice with its high-tech features, comfortable seats, and easy-to-use infotainment system.

No. 4 - Kia Forte (7.5% savings)

2020 Kia Forte Photo courtesy of Kia Motors

Kia redesigned the Forte for the 2019 model year. It comes equipped with a long list of standard features, big trunk compared to other vehicles in its class, and spacious seats. It's also fuel efficient. The previous iteration of the car wasn't as nicely equipped, but it made for a decent daily driver.

No. 3 - Toyota Sienna (7.8% savings)

2019 Toyota Sienna

Photo courtesy of Toyota Motor Sales U.S.A. Inc.

The Toyota Sienna wins points with buyers for its spacious passenger compartment and impressive predicted reliability. The Sienna comes equipped with a good number of standard safety technologies and is easy to drive.

No. 2 - Nissan Versa (8.9% savings)

2020 Nissan Versa No. 19 - Nissan Versa (12,176 sold) Photo courtesy of Nissan North America

The smallest car in Nissan's lineup underwent a makeover for the 2020 model year. Before that, it was a fleet special with a relatively low-rent cabin, good fuel economy, and a very basic exterior design. Since then, the Versa has gotten more horsepower, a far nicer interior, and been made stylish.

No. 1 - Chevrolet Bolt EV (10.1% savings)

2020 Chevrolet Bolt EV

Photo courtesy of Chevrolet

The Chevrolet Bolt EV is Chevy's electric car. The fully-electric model charges at your home, office, or on-the-go at charging stations to get the fuel it needs to get you on your way. The Bolt EV isn't particularly comfortable, but it is spacious and feels high-tech because of its EV powertrain and unique interior.

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