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Infiniti Now provides customers with 1:1 digital shopping tool, inspection transparency

Infiniti is taking new steps to make customers comfortable purchasing their vehicles from the company.

Photo courtesy of Infiniti Motors

A new customer service plan from Infiniti is aimed at giving customers a luxury retail experiences as they continue to socially distance. Infiniti Now will also support drivers on the road.

Retailers can now schedule services to meet customers for vehicle delivery and pickup, mobile test drives, at-home vehicle delivery, and enhanced vehicle cleaning at a location that suits both parties and takes into account their level of comfortability. The retailers may also engage in enhanced cleaning of high-touch areas and the implementation of social distancing within dealerships.

2020 Infiniti QX80 Infiniti is in the middle of a big two-year stretch of product refreshes and rollouts. Photo courtesy of Infiniti Motors

The personal digital shopping tool allows customers to have a 1:1 connection with Infiniti product experts. These experts can help INFINITI customers with everything from browsing and learning about the line-up to scheduling a test drive and getting their financing in order. The program can be accessed on www.infinitiusa.com or through a participating retailer website, and will empower consumers to speak with a local retailer via text or video.

Beta testing of Infiniti Now in select markets for evaluation and optimization has already begun, with a full roll-out for participating retailers beginning July 1, 2020.

Current Infiniti customers can receive a text from their dealership that features an interactive multi-point inspection of their vehicle. Called ICAR-X Service, this system will update the customer on their vehicle's condition after the technician completes the inspection. If any items require attention, the customer can authorize additional services from their phone with full transparency of pricing, allowing an exchange of information while respecting social distancing.

Additionally, Infiniti Now expands on previous financing commitments, and now offers deferred payments for up to 90 days on the purchase or lease of all new 2020 INFINITI models, in addition to 0 percent financing for 72 months.

Infiniti is in the middle of a big two-year stretch of product refreshes and rollouts. Many of its vehicles received infotainment system and design upgrades for the 2020 model year. The company is gearing up to launch the new QX55 SUV and has redesigned the QX60, which is slated to arrive on U.S. shores soon.

More information on INFINITI NOW is available at www.infinitiusa.com/coronavirus-covid-19.html.

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The 2022 Infiniti QX60 is expected to hit the market later this year.

Photo courtesy of Infiniti Motors

The next-gen Infiniti QX60 is almost here. The long-awaited successor to the top-selling Infiniti model has been in the works for a while but the first official glimpse at the SUV happens today with the release of a teaser photo and video of the interior.

Billed as being "serene" and "spacious", the family-friendly crossover will retain its three rows of seating when it arrives stateside. It will also have premium leather appointments, intuitive technology, and ambient lighting, according to a release sent by the company.

The model was first teased in a private video shown to journalists in the autumn of 2019. Since there, a number of changes have been made. The fresh images show off a wide but not tall infotainment screen, similar to what you'd find on a Lexus or Hyundai. There's what appears to be a fully digital radio/climate controls screen on the center stack with physical dials for adjusting certain functionalities.

All-New 2022 INFINITI QX60 Tech Stories: Performance - Intelligent All-Wheel Drive (AWD) www.youtube.com

There's a quilted leather dashboard and long horizontal design feature that seamlessly covers the dashboard vents under one housing. Though not shown, the QX60 is expected to have a fully digital instrument cluster.

Infiniti has already divulged a few key details about the revised QX60. It will be powered by a 295-horsepower 3.5-liter V6 engine that is paired with a nine-speed automatic transmission. That's the same power plant that is in the 2022 Nissan Pathfinder. The SUV will be available with all-wheel drive. It's likely that the QX60 will have drive modes similar to those in the Pathfinder.

The model will have a 6,000-pound maximum towing capacity. A 3,500-pound maximum is standard.

Infiniti is promising a Sports drive mode where the movement, power, and control of the car are said to be similar to those in a sports car. Gears are held longer and engine braking helps along the way.

The 2022 Infiniti QX60 is expected to arrive in North American showrooms in the fall of 2021, followed by other markets worldwide. It will debut June 23.

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The 2022 Mini Cooper SE alongside the 2009 Mini E

Photo courtesy of MINI

The Amelia Island Concours is an event that features some of the rarest and most desirable vehicles in the world today, but it has increasingly become a launchpad for automakers' latest models. This year, Mini took the opportunity to unveil updates to its Cooper SE. The all-electric car was shown off as an updated 2022 model.

The new Cooper SE features updated front and rear styling, an overhauled interior, and several new color options, including a multi-color roof. The Mini Cooper SE is still one of the more fun-to-drive EVs on the market, as its small size and low center of gravity make it just about the closest thing to a go-kart that can be legally driven on the road.

Mini at Amelia Island 2009 Mini E alongside 2022 Cooper SEPhoto courtesy of MINI

The SE comes standard with an 8.8-inch digital gauge cluster, a heated steering wheel, lane departure warnings, and SiriusXM satellite radio. Pricing remains reasonable, making the Cooper SEthe most attainable EV on sale today, according to Mini. The car's base pricing is held at the previous model year's number, and starts at $29,900. Even after the $850 destination charge is added, the car clocks in at a great price. That's before any federal or state tax credits are applied, which can make the car's final price tumble below $20,000 for many buyers.

The 2022 Mini Cooper SE gets attractive updates and a stellar price, so what's the downside? Well, range is the biggest one. On a full charge, the Cooper SE will only be able to travel 114 miles – a far cry from other EVs' abilities, which can top 300 miles for some cases. To be fair, those vehicles cost more, so it's a tradeoff that buyers will have to negotiate. That range is still more than suitable for an urban commuter, and two major EV publications agree. The car won Urban Green Car of the Year from Green Car Journal and took second place for Greenest Car by Greencars.org.

Mini at Amelia Island Updated 2022 Mini Cooper SEPhoto courtesy of MINI

Joining the 2022 Cooper SE was Mini's first all-electric vehicle, and established the automaker as an early player in the EV space. Mini, along with parent company BMW, used the vehicles as rolling test beds for EV technology, and referred to the first customers as "Electronauts." The cars were only available for a one-year lease at a cost of $850 per month, and offered up to 100 miles of range and 204 horsepower.

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