Dealerships

Hyundai Motor Group introduces DAL-e the customer service robot

A new robot is helping with customer service at one Hyundai store in South Korea as part of a trial program.

Photo courtesy of Hyundai Motor Group

You're probably familiar with Wall-E. Now, meet DAL-e, a robot that is currently being tested as a customer service representative at a Hyundai Motor showroom in southern Seoul.

DAL-e is a acronym for "Drive you, Assist you, Link with you-experience." The robot uses artificial intelligence technology for facial recognition as well as an automatic communication system based on a language-comprehension platform to assist clients.

"The DAL-e is a next-generation service platform that can offer automated customer services anytime. It is expected to become a messenger capable of delivering consistent messages to customers in a more intimate and personal way than conventional robots," said Dong Jin Hyun, Vice President and Head of the Robotics Lab at Hyundai Motor Group.

Hyundai Motor Group's DAL-E robot

Photo courtesy of Hyundai Motor Group

"With continuous updates and improvements, the DAL-e will provide fresh, pleasant experiences to our valued customers in a contact-free environment. Our objective is to enable the DAL-e to engage in a smooth and entertaining communication with customers and present valuable services to them."

The robot has a truncated yet humanoid body that is designed to have a welcoming appeal to customers. It measures 1,160 x 600 x 600 millimeters and weighs jut 80 kilograms.

Engineers have given DAL-e "emotive physical features" and the ability to engage in "smooth dialogue" utilizing both speech and touch screen commands. Additionally, DAL-e can move freely throughout the store and even guide customers to designated spots using its four-wheel capability.

Customers learn from the robot as well as be entertained by it DAL-e is able to wirelessly connect to a large display screen at the back of the store and encourages visitors to take photos with it by providing gestured feedbacks with its movable arms. In the event that a customer enters the showroom without wearing a mask, the android recognizes it and advises the customer to wear one.

Hyundai Motor Group plans to continuously update the DAL-e based on data from pilot operations, perfecting its operational capabilities as an advanced android robot.

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New compact pickup truck

Hyundai announces pricing for Santa Cruz pickup

It's small, but the Santa Cruz can do plenty of truck stuff like the big guys.

Hyundai

Looking at American trucks over the years, it's hard to ignore their growing size and price, but 2021 might just be the year that bucks that trend. Earlier in the year, Ford announced the compact Maverick pickup truck, and after months of rumors, Hyundai did the same. The Santa Cruz will be a small unibody pickup designed in California and built in Alabama. Today, the automaker announced pricing for the upcoming vehicle.

Pricing for the Santa Cruz starts at $23,990, which after the $1,185 destination charge comes to $25,175. That reasonable sum buys the base SE trim, which comes with a 2.5-liter four-cylinder engine, an eight-speed automatic transmission, and front-wheel drive. Hyundai estimates that the base engine produces 190 horsepower and 180 pound-feet of torque, while the available turbocharged 2.5-liter engine makes 275 horsepower and 310 pound-feet of torque.

Other standard features include:


2022 Hyundai Santa Cruz The Santa Cruz rides on a unibody frame, which gives it a better ride than most trucks.Hyundai


  • 18-inch alloy wheels
  • LED taillights
  • Wireless Apple CarPlay and Android Auto
  • Rear occupant alerts
  • Driver attention warnings
  • Lane keeping assist
  • Speed limit warnings
  • Leading vehicle departure alerts

Despite its size and unibody construction, the Santa Cruz does offer traditional truck capabilities. With the base engine on board, the vehicle is rated to tow up to 3,500 pounds, and with the turbocharged engine that number increases to 5,000 pounds. The unibody setup also gives the Santa Cruz a more car-like ride and handling, which improves comfort. It's a configuration that is also used by the Honda Ridgeline and the upcoming Ford Maverick pickups.


2022 Hyundai Santa Cruz The Santa Cruz has a useful bed that can be configured a few ways.Hyundai


Hyundai started building the Santa Cruz at its Montgomery, Alabama factory in June. The automaker says that its production will eventually add 1,200 jobs to the facility, and notes that the vehicle will go on sale sometime later this summer. We're heading out to drive the new Santa Cruz in early August, so stay tuned for a first-drive review in a few weeks.

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New appearance package

2022 Kia Stinger gets new Scorpion Package

The range-topping GT2 trim is available with a new Scorpion Package.

Kia

Passenger cars have been losing ground to SUVs and trucks in the United States for years, but that hasn't stopped some automakers from continuing to build compelling, fun-to-drive coupes and sedans. Kia is among them, and has just announced a new addition to its Stinger lineup for 2022. The fastback sedan will still offer blazing performance from either a turbocharged four-cylinder or twin-turbocharged six-cylinder engine, but will also be available with a special edition package that adds unique exterior styling and interior trim pieces.


Kia Stinger GT2 with Scorpion Package The package includes exclusive wheels and exterior appearance changes.Kia


The Scorpion Special Edition will be limited to just 250 units per month and will only be available to customers in the United States. Kia says the package is expected to sell out quickly, and notes that it will be available for the Stinger GT2 RWD and AWD. The package will be offered in Snow White Pearl, Aurora Black, and Ceramic Silver paint colors.

The 2022 Stinger got several other meaningful updates to keep it fresh. They include a new LED exterior lighting scheme, geometric alloy wheels, and a sportier quad exhaust system. Kia also added a new GT-Line trim, which gets a turbocharged 2.5-liter four-cylinder engine that make 300 horsepower and 311 pound-feet of torque. The GT trim that can be equipped with the Scorpion package gets a twin-turbo 3.3-liter V6 that get a bump in power to 368 ponies and 375 pound-feet of torque. Power hits the rear or all four wheels through an eight-speed automatic transmission with paddle shifters.


Kia Stinger GT2 with Scorpion Package The Stinger GT2 is available with RWD or AWD.Kia


The Stinger can match its bark with some real bite, but it also happens to be a spacious, comfortable sedan with plenty to like inside. The car gets a standard 10.25-inch infotainment touchscreen, navigation, Apple CarPlay and Android Auto, a multi-device Bluetooth system, wireless charging, and more. The Scorpion Edition adds carbon fiber pattern trim pieces throughout the cabin.

The 2022 Kia Stinger is on sale now. The base GT-Line trim starts at $37,135, which includes a $1,045 destination charge. The Stinger GT1 starts at $44,735 and the GT2 trim starts at $52,335. Adding the Scorpion Package to the GT2 model bumps the price by $1,295.


Kia Stinger GT2 with Scorpion Package The Stinger got a new exhaust for 2022.Kia

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