COVID-19

Hyundai extends warranties on 1 million vehicles

Hyundai Motor Manufacturing in Alabama produces many of the vehicles Hyundai sells in the U.S.

Photo courtesy of Hyundai Motor America

The tides turned for Hyundai when they began offering extended warranties on their vehicles about a decade ago. Now, customers that have a warranty on their vehicle that is slated to expire between March and June 2020, will have their coverage extended until June 30, 2020.

The move by Hyundai aims to proactively react to the possible difficulties owners may face as a result of the COVID-19 pandemic.

The fine print is as follows:

For Hyundai owners in the U.S. with a 5-year/60,000-mile new vehicle limited warranty or a 10-year/100,000-mile powertrain warranty that is expiring between March and June 2020, they will have the warranty coverage extended to June 30, 2020. All eligible customers will be contacted in the coming days, with more details about the warranty extension program.

"This is another great example of how we have our customer's back and continue to reinforce America's Best Warranty," said Barry Ratzlaff, chief customer officer, Hyundai Motor America. "While most Hyundai dealers are open to provide service, we want our customers to feel comfortable visiting their dealerships for warranty work and any vehicle service."

Vehicle maintenance has been deemed an essential business in most places across the country leaving most service departments have open despite having the sales floor of the dealership closed.

Additionally, Hyundai is allowing no-touch service appointments to ease customers' minds. Hyundai's current policy allows for electronic signature authorization and digital communication (text messages, email, and social media posts) between the dealer and customer as a form of repair approval. Solo test drives, online purchasing, and vehicle delivery are also available.

"We appreciate that many of our customers may have limited or no access to vehicle servicing during these extraordinary times," said Wonhong Cho, executive vice president and head of Customer Experience Division at Hyundai Motor Company. "With these warranty extensions, we wish to set their minds at ease regarding eligibility for warranty repairs and related services in the coming months. Not only do we care about our customers' health and safety, we care about the 'health' and safety of their vehicles as well."

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Nuts & Bolts

 
 

The Lordstown Endurance all-electric pickup truck is moving closer to production.

Photo courtesy of Lordstown Motors

The Lordstown Endurance isn’t under production yet, but the company is already receiving orders for the all-electric pickup truck - 40,000 of them. The model is targeted at commercial fleet vehicle buyers like city governments and large corporate entities that require the capability of a full-size truck.

Each pre-order is a non-binding agreement to purchase the truck, the same as the reservations received by Ford for the Mustang Mach-E and Tesla for the Cybertruck. The purchases equal $2 billion in revenue for the company, which is based in Lordstown, Ohio.

2021 Lordstown Endurance The design of the interior of the Endurance is crisp and modern.Photo courtesy of Lordstown Motors

Lordstrown has kicked up the cadence of its news releases as the company moves closer to production. In June, the company debuted the truck and announced its $52,000 price point.

July marked the release of the first renderings of the interior of the Endurance and the debut of the first commercial starring the truck. Then, in August, Lordstown announced that they had entered into an agreement with DiamondPeak Holdings to become a publicly traded company.

Lordstown Motors is operating out of the former General Motors Lordstown Assembly site. The new company has its plant next to the battery facility that General Motors is developing to assist with the products coming to market in the future, like the Cadillac Lyriq.

2021 Lordstown Endurance The large screen combines most vital functions of the car’s command center into one place.Photo courtesy of Lordstown Motors

Now, the company as revealed its first pictures of the interior of the truck. Notably, the Endurance has its large screen spanning the width of the driver and center console, housing most all vital functional controls of the vehicle.

Reservations for the truck continue to be taken via the company’s website.

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The Mitsubishi Eclipse Cross is getting a makeover.

Photo courtesy of Mitsubishi Motors

When Mitsubishi debuted the Eclipse Cross in 2017, the model was revealed to show no similarities to the Eclipse that had garnered generations of enthusiasts for the Japanese automaker. Now, the Eclipse Cross is due for a makeover.

Ahead of a redesign, Mitsubishi is teasing the Eclipse Cross with a new photo.

The photo appears to show the Eclipse Cross with an elongated nose, restyled chrome accents on the front fascia, slanted and slim LED daytime running lights, and a new wheel design. The backside and side panels look very similar to the 2020 Eclipse Cross.

Mitsubishi 2020 lineup Mitsubishi is committed to debuting five models in the next 12 months. Photo courtesy of Mitsubishi Motors

"The new design draws inspiration from the Mitsubishi e-Evolution Concept emphasizing the strength and dynamics from our SUV heritage, while enhancing the cleanliness and elegance of a coupe-like SUV," said Seiji Watanabe, division general manager of Design, MMC. "The Eclipse Cross is the first step toward the next generation of Mitsubishi Design, and there is so much more to come."

The e-Evolution Concept is an all-electric high-performance SUV prototype that showcases technology and body styling that Mitsubishi plans to bring to market in the near future.

Mitsubishi is set to have the new Eclipse Cross arrive in showrooms in the first quarter of 2021.

Earlier this year, Mitsubishi released details of an aggressive roster of product rollouts it has planned for the next year. Every model in its U.S. lineup will be touched as part of the redesign and refresh efforts as Mitsubishi looks to gain more market share.

The company recently relocated its headquarters to Nashville, Tennessee and entered into the Small Batch - Big Ideas Entrepreneur Network mentoring program in conjunction with the Nashville Entrepreneur Center.

The new My Mitsubishi Connect mobile app will enable Mitsubishi Eclipse Cross drivers to view real-time service and maintenance needs, as reported by their vehicles.

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