Consumer Reports

Worst to First: These are 2020's best car companies according to Consumer Reports

Some of the usual suspects make up the top-tier of the Consumer Reports rankings.

Photo courtesy of Genesis Motors

Want to buy a new refrigerator? They have a ranking for that. Consumer Reports also takes a close look at automotive brands rating them based on a combination of feedback from testing and member surveys. Each year they release a list ranking all the brands sold in the U.S.

Here's how Consumer Reports determines their rankings, straight from the horse's mouth:

Brand report cards are built on an average of the Overall Score for each model tested. A brand must have at least two models tested to be included. The Overall Score is based on four key factors: road test, reliability, owner satisfaction, and safety.

• The road-test scores are for vehicles purchased by CR and run through more than 50 tests.
• Reliability predictions are based on problems reported by CR members in 17 trouble areas.
• Owner satisfaction from surveyed CR members reflects whether drivers would purchase the same car if they had it to do again.
• Safety includes crash-test results and extra points awarded for proven advanced safety features that come standard for the model.

From worst to first, check out how the brands scored below.

No. 33 - Fiat

Fiat 500X Trekking

Photo courtesy of FCA US LLC

Fiat is the lowest ranked brand in the annual Consumer Reports ratings. They earned a 43/100 score and had no vehicles recommended by Consumer Reports.

No. 32 - Mitsubishi

Mitsubishi Mirage

Photo courtesy of Mitsubishi Motors

Mitsubishi sank two spots to the next-to-last position with a score of 46/100. None of their vehicles are recommended by Consumer Reports.

No. 31 - Jeep

Jeep Gladiator

Photo courtesy of FCA US LLC

Jeep earned a 49/100 score and sank two places from their 2019 position. The company has only one product Consumer Reports would recommend out of the six they tested.

No. 30 - Land Rover

2020 Land Rover Defender

Photo courtesy of Land Rover

Land Rover earned a 50/100 in the ratings but none of its products are recommended by Consumer Reports.

No. 29 - Cadillac

2020 Cadillac CT6

Photo courtesy of Cadillac

Cadillac's brand score of 57/100 helped it fall three places in the 2020 rankings. Consumer Reports does not recommend any of Cadillac's products.

No. 28 - Jaguar

2021 Jaguar F-Type

Photo courtesy of Jaguar

Jaguar climes four places in 2020 with a score to 57/100.

No. 27 - Alfa Romeo

Alfa Romeo 4C

Photo courtesy of FCA US LLC

Alfa Romeo scored a 59/100, the same as the No. 26 company. That's up one place from 2019's standing.

No. 26 - GMC

GMC Acadia AT4

Photo courtesy of GMC

GMC is the highest rated brand that scored a "zero" in the question of which products Consumer Reports would recommend. They tested six. Overall, the company earned a 59/100.

No. 25 - Chevrolet

Chevrolet Camaro

Photo courtesy of Chevrolet

Chevy is down one place in 2020, scoring 61/100.

No. 24 - Acura

Acura ILX

Photo courtesy of Honda of American Mfg., Inc.

Acura has the same score as the No. 23 place brand (66/100) but had higher road test scores.

No. 23 - Ford

Ford Expedition

Photo courtesy of Ford Motor Company

Ford has fallen three places in 2020 with a 66/100 score, the same as what Acura got.

No. 22 - Volvo

Volvo XC60

​​Photo courtesy of Volvo Car Corporation

Volvo pops up one spot in Consumer Reports' rankings with its 67/100 score.

No. 21 - Dodge

Dodge Charger

Photo courtesy of FCA US LLC

Dodge is up four places in 2020 earning a 68/100 score.

No. 20 - Mercedes-Benz

Mercedes-Benz GLA

Photo courtesy of Mercedes-Benz

With its 68/100 score, Mercedes-Benz finds itself three spots lower on the list than where it ended up last year.

No. 19 - Buick

Buick Envision

Photo courtesy of Buick

Buick slid down one spot with its 69/100 score, but still played better than most of the luxury brands on the list.

No. 18 - Chrysler

Chrysler 300

Photo courtesy of FCA US LLC

Chrysler is up four places with a score of 69/100 for 2020. Its vehicles earned a very good 85/100 in road testing.

No. 17 - Nissan

Nissan Sentra

Photo courtesy of Nissan North America

Nissan jumped four places to No. 17 earning 70/100.

No. 16 - Volkswagen

Volkswagen Atlas

Photo courtesy of Volkswagen AG

No. 16 and 17 achieved the same 70/100 score. Volkswagen had better road-test scores, however.

No. 15 - Honda

Honda Passport

Photo courtesy of Honda of America Mfg, Inc.

Honda fell two places and earned a 72/100 score in this year's rankings.

No. 14 - Infiniti

Infiniti QX50

Photo courtesy of Infiniti Motors

Infiniti maintained its spot from 2019 getting a 73/100.

No. 13 - Lincoln

Lincoln Corsair

Photo courtesy of Lincoln Motor Company

Lincoln fell five spots in this year's rankings getting a 73/100 score despite earning a respectable 81/100 in road testing.

No. 12 - Toyota

Toyota Camry TRD

Photo courtesy of Toyota Motor Sales U.S.A., Inc.

Toyota fell three places in this year's rankings, scoring the same as the Nos, 14, 13, and 11 place brands with a 73/100.

No. 11 - Tesla

Tesla Model XPhoto courtesy of Tesla Motors

Tesla was the biggest mover in this year's rankings, gong up eight places to end up at No. 11. The company scored 73/100.

No. 10 - MINI

Mini Cooper Electric

Photo courtesy of MINI

Mini is up five places in the 2020 rankings compared to 2019 earning a 74/100 score.

No. 9 - Kia

Kia Sportage

Photo courtesy of Kia Motors

Kia hopped up three spots in the rankings earning a 74/100, the same as the tenth place finisher.

No. 8 - BMW

BMW X7

Photo courtesy of BMW

BMW slipped one spot from their 2019 ranking, but earned the same score as the seventh place brand. The company earned high road test scores (88/100).

No. 7 - Hyundai

Hyundai Palisade

Photo courtesy of Hyundai Motor America

Hyundai jumped three spots in the 2020 rankings, earning a 75/100 score.

No. 6 - Audi

Audi Q7

Photo courtesy of Audi AG

While Audi scored the same as the brand in the fifth position (77/100), the automaker had higher owner satisfaction scores than the No. 5 place company.

No. 5 - Lexus

Lexus LX

Photo courtesy of Toyota Motor Sales U.S.A., Inc.

Lexus bested its mass market counterpart with its 77/100 score. The luxury automaker is in the same position this year as they were in 2019.

No. 4 - Mazda

Mazda CX-5

Photo courtesy of Mazda North American Operations

Mazda moved up two spots from where they placed in 2019 thanks to a 79/100 score.

No. 3 - Subaru

Subaru Crosstrek

Photo courtesy of Subaru of America Inc.

Subaru moved down two places from their 2019 ranking coming in third with a score of 81/100.

No. 2 - Genesis

Genesis G70

Photo courtesy of Genesis Motors

Genesis placed second with an 84/100 score, keeping their placement unchanged since 2019.

No. 1 - Porsche

Porsche Carrera

Photo courtesy of Porsche AG

Porsche scored 86/100, moving them up two places from 2019 and securing the German automaker the top spot in Consumer Reports' rankings.

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New luxury EV

Lexus announces all-electric RZ 450e

Lexus just announced the new RZ 450e

Lexus

Lexus and Toyota have finally jumped onto the EV train, and we’ll soon see new all-electric SUVs from both. The Lexus variant, named RZ 450e, features a reasonable range, upscale interior, and neat all-wheel drive technology. We don’t have firm pricing for the Lexus, but expect it to start in the mid-to-high $40,000 range.

2023 Lexus RZRange is expected to reach 225 miles per chage. Lexus

The RZ shares a platform and much of its underlying engineering with the Toyota bZ4X and Subaru Solterra, but will take a more upscale approach. Though its size and overall shape are similar to the others, the Lexus’ exterior styling is sharper and sportier, with functional aerodynamic bodywork. A new Lexus logo is spelled out on the rear gate, instead of the traditional “L” of previous models.

The SUV comes with a 71.4-kWh battery that should deliver a range of around 225 miles on a charge. All-wheel drive is standard, and uses the RZ’s dual electric motors to shift power between the wheels that need it most.

Inside, the RZ features a minimalist, open space with controls meant to remind drivers of a horse’s reins. Ultrasuede upholstery and woodgrain trim come standard. Lexus notes the RZ’s head-up display is controllable via steering wheel-mounted buttons that handle navigation, audio, and other functions.

2023 Lexus RZThough similar to the Toyota bZ4X inside, the Lexus IS more upscale and minimalist. Lexus

Speaking of the steering wheel, the first RZs will be available with a round wheel only, but later on, Lexus will offer a yoke-style wheel like the one seen in the Toyota bZ4X concept and Tesla’s Plaid models.

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Lincoln updated the flagship Navigator SUV for 2022.

Lincoln

Evie was smitten at first glance. If my ‘mini-me’ granddaughter who loves cars could have whistled through her teeth, I’m sure she would have. Eve Marion Judge, aka “Evie” was 7 when she first saw a Lincoln Navigator. It was clear that the exterior bling caught her ‘crow eyes’. The large and luscious grille. The bejeweled trim elements. The bulbous tires beset with wheels that twinkled. Paint that sparkled and invited a palm swipe. Evie was already a discriminating auto enthusiast who was in the habit of seeing a new car parked in my driveway each week. It wasn’t simply about things that glitter—for her, the rubber would meet the road when she climbed aboard her car seat and took stock of the second-seat passenger roominess and amenities. A monitor to access technology? Check! Window and illumination controls within easy reach-check. Her own climate and audio controls-double check!! And, now, the cherry on top: “how many of my friends can ride in here?”, she asked. “Seven riders total,” I said. “Fine, will you buy this for me when I get my driver’s license?! Now, this is my favorite car ever!

That was last year. I took Evie to the Chicago Auto Show recently. Now 8, she was already aware from some television commercials that the 2022 Lincoln Navigator had some upgrades and made a beeline to the updated Navigator on the show floor. She visited repeatedly during our time at the CAS and sampled the second-row massaging seats and learned how to use audio commands to obtain directions and other useful information. She was thrilled at the 10-inch rear screen that features live streaming provided by Fire TV. Her love interest held steady!

2022 Lincoln NavigatorThe three-row Navigator shares quite a bit with the Ford Expedition underneath.Lincoln

I had the opportunity to drive the updated version of Lincoln’s crown jewel on a ride and drive program in Arizona recently and to speak with Lincoln engineers and designers. I was enamored with this full-sized luxury yacht that won the North American Car and Truck of the Year jury’s top award as the Car of the Year in 2018 and I share many of the same passion points as Evie. But, I too was looking forward to sampling what is new. Let’s take a closer look at the 2022 Navigator, plus a couple of new concepts that Lincoln has developed to stand apart in the ever-growing premium segment where the Navigator competes. Although Lincoln considers the Cadillac Escalade its only true rival, the Jeep Grand Wagoneer, Range Rover, BMW X7, and a couple of Mercedes vehicles sit in this class.

We started the day at the first Lincoln Boutique in the country, Sanderson Lincoln in Scottsdale. This new concept will give customers a unique experience by visiting an upscale, quiet space to have a latte and light snack as well as learn more about this luxury automaker that is celebrating its 100th anniversary this year, plus have a new kind of dealership experience. The luxury automaker is also developing its new Lincoln Loyalty and Access Rewards programs that let buyers and lessees earn points redeemable for service, maintenance and purchases and also participate in “world class experiences”, such as the new pilot for a new Mobile Vehicle Spa Service!

While the 2022 Lincoln Navigator shares its mechanicals with the Ford Expedition, its sheet metal is unique from the front door forward and the flagship sport ute boasts a sumptuous cabin that is beset with exclusive, high-end materials and a lengthy list of standard comfort, convenience and technology features. New styling updates bring a refashioned grille and new exterior lighting elements. Interior enhancements include a new infotainment display with updated Sync 4 software, and two new Black Label design themes: Central Park sports a tasteful and clever laser-etched map of the park's pathways on the IP while Invitation adds an open-pore Kai wood trim with an overlayed geometric motif as well as black leather upholstery with brandy-colored stitching.

2022 Lincoln NavigatorLincoln fitted a new infotainment system for 2022. Lincoln

Also new is Active Glide, a hands-free, semi-autonomous driving mode, along with other updates that include improved massaging seats and an option for second-row massaging seats; new interior chimes and alerts recorded by the Detroit Symphony Orchestra; a larger 13.2-inch display; and an adaptive suspension that is programmed to react to a forward-facing camera to read bumps in the road and prepare the suspension to minimize impact and improve ride comfort.

The Navigator comes in a standard wheelbase or a “L” long wheel-based version and has seating for up to 7 or 8. It’s available with 2WD (rear-drive) or 4WD (AWD) and can tow up to 8,700 lbs. Trims include Navigator, Reserve, and Black Label. Pricing starts at $76,710 and tops out above $105,000.

I sampled different trims on a drive of close to 200 miles, with stretches of city traffic and twisting two-lanes that ascended to Payson, situated at an altitude above 5,000 ft. Slipping inside posh cockpits, my drive partner and I found supple leather, high-end wood trims, knurled metal knobs, 30-way power-adjustable front seats that make the Navigator easy to tailor for drivers and passengers of varying sizes. As a short-statured tester, I particularly appreciated the power-retracting running boards, adjustable pedals, and power-adjustable steering wheel and loved the heated/ventilated seats. I also liked the ease of access to the third-row seat and the overall comfort, roominess of the cabin, and the good stowage, with the third-row seat folded.

2022 Lincoln NavigatorThe Navigator offers great space across all three rows of seating.Lincoln

The Navigator is powered by a twin-turbocharged V6 mated to a 10-speed automatic transmission and has quick acceleration with 440 hp and 510 ft.-lbs. of torque. The 10-speed tranny works seamlessly on up and down-shifting duties and aids in the fuel economy of this nearly 6.000-lb. SUV. Despite its heft weight and wheelbase, it drives more lightly on its feet than I imagined and has well-weighted steering and good brakes. We tried out the hands-free driving and found it reliable on the bustling freeways in the Phoenix environs.

The Navigator is set up to be a mobile technology hub with a standard 13.2-inch touchscreen, standard Wireless Apple CarPlay and Android Auto, with standard over-the-air software updates. There are USB ports in every row and it is a rolling 5G Wi-Fi hotspot. Standard is a 14-speaker Revel stereo system, with an optional 28-speaker Revel Ultima 3D system that also comes standard on uplevel trims and with the Luxury Package.

Standard safety features with Lincoln’s Co-Pilot360 suite of driver-assist technologies bring blind-spot monitoring, rear cross-traffic alert, and automatic emergency braking with pedestrian detection among other features. Of note are adaptive projector headlights and active park assist 2.0.

2022 Lincoln NavigatorActive Glide, a new semi-autonomous driving assistant, is available for 2022. Lincoln

**EPA fuel economy ratings: rear-wheel-drive 17 city/ 23 mpg highway/ 19 combined; 4WD 16 city/22 highway/18 combined.

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