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Worst to First: These are 2020’s best car companies according to Consumer Reports

Chris Teague

Chris Teague

Want to buy a new refrigerator? They have a ranking for that. Consumer Reports also takes a close look at automotive brands rating them based on a combination of feedback from testing and member surveys.
Each year they release a list ranking all the brands sold in the U.S.

Here’s how Consumer Reports determines their rankings, straight from the horse’s mouth:

Brand report cards are built on an average of the Overall Score for each model tested. A brand must have at least two models tested to be included. The Overall Score is based on four key factors: road test, reliability, owner satisfaction, and safety.

• The road-test scores are for vehicles purchased by CR and run through more than 50 tests.
• Reliability predictions are based on problems reported by CR members in 17 trouble areas.
• Owner satisfaction from surveyed CR members reflects whether drivers would purchase the same car if they had it to do again.
• Safety includes crash-test results and extra points awarded for proven advanced safety features that come standard for the model.

From worst to first, check out how the brands scored below.

No. 33 – Fiat

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Photo courtesy of FCA US LLC

Fiat is the lowest ranked brand in the annual Consumer Reports ratings. They earned a 43/100 score and had no vehicles recommended by Consumer Reports.

No. 32 – Mitsubishi

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Photo courtesy of Mitsubishi Motors

Mitsubishi sank two spots to the next-to-last position with a score of 46/100. None of their vehicles are recommended by Consumer Reports.

No. 31 – Jeep

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Photo courtesy of FCA US LLC

Jeep earned a 49/100 score and sank two places from their 2019 position. The company has only one product Consumer Reports would recommend out of the six they tested.

No. 30 – Land Rover

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Photo courtesy of Land Rover

Land Rover earned a 50/100 in the ratings but none of its products are recommended by Consumer Reports.

No. 29 – Cadillac

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Photo courtesy of Cadillac

Cadillac’s brand score of 57/100 helped it fall three places in the 2020 rankings. Consumer Reports does not recommend any of Cadillac’s products.

No. 28 – Jaguar

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Photo courtesy of Jaguar

Jaguar climes four places in 2020 with a score to 57/100.

No. 27 – Alfa Romeo

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Photo courtesy of FCA US LLC

Alfa Romeo scored a 59/100, the same as the No. 26 company. That’s up one place from 2019’s standing.

No. 26 – GMC

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Photo courtesy of GMC

GMC is the highest rated brand that scored a “zero” in the question of which products Consumer Reports would recommend. They tested six. Overall, the company earned a 59/100.

No. 25 – Chevrolet

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Photo courtesy of Chevrolet

Chevy is down one place in 2020, scoring 61/100.

No. 24 – Acura

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Photo courtesy of Honda of American Mfg., Inc.

Acura has the same score as the No. 23 place brand (66/100) but had higher road test scores.

No. 23 – Ford

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Photo courtesy of Ford Motor Company

Ford has fallen three places in 2020 with a 66/100 score, the same as what Acura got.

No. 22 – Volvo

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​​Photo courtesy of Volvo Car Corporation

Volvo pops up one spot in Consumer Reports’ rankings with its 67/100 score.

No. 21 – Dodge

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Photo courtesy of FCA US LLC

Dodge is up four places in 2020 earning a 68/100 score.

No. 20 – Mercedes-Benz

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Photo courtesy of Mercedes-Benz

With its 68/100 score, Mercedes-Benz finds itself three spots lower on the list than where it ended up last year.

No. 19 – Buick

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Photo courtesy of Buick

Buick slid down one spot with its 69/100 score, but still played better than most of the luxury brands on the list.

No. 18 – Chrysler

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Photo courtesy of FCA US LLC

Chrysler is up four places with a score of 69/100 for 2020. Its vehicles earned a very good 85/100 in road testing.

No. 17 – Nissan

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Photo courtesy of Nissan North America

Nissan jumped four places to No. 17 earning 70/100.

No. 16 – Volkswagen

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Photo courtesy of Volkswagen AG

No. 16 and 17 achieved the same 70/100 score. Volkswagen had better road-test scores, however.

No. 15 – Honda

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Photo courtesy of Honda of America Mfg, Inc.

Honda fell two places and earned a 72/100 score in this year’s rankings.

No. 14 – Infiniti

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Photo courtesy of Infiniti Motors

Infiniti maintained its spot from 2019 getting a 73/100.

No. 13 – Lincoln

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Photo courtesy of Lincoln Motor Company

Lincoln fell five spots in this year’s rankings getting a 73/100 score despite earning a respectable 81/100 in road testing.

No. 12 – Toyota

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Photo courtesy of Toyota Motor Sales U.S.A., Inc.

Toyota fell three places in this year’s rankings, scoring the same as the Nos, 14, 13, and 11 place brands with a 73/100.

No. 11 – Tesla

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Photo courtesy of Tesla Motors

Tesla was the biggest mover in this year’s rankings, gong up eight places to end up at No. 11. The company scored 73/100.

No. 10 – MINI

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Photo courtesy of MINI

Mini is up five places in the 2020 rankings compared to 2019 earning a 74/100 score.

No. 9 – Kia

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Photo courtesy of Kia Motors

Kia hopped up three spots in the rankings earning a 74/100, the same as the tenth place finisher.

No. 8 – BMW

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Photo courtesy of BMW

BMW slipped one spot from their 2019 ranking, but earned the same score as the seventh place brand. The company earned high road test scores (88/100).

No. 7 – Hyundai

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Photo courtesy of Hyundai Motor America

Hyundai jumped three spots in the 2020 rankings, earning a 75/100 score.

No. 6 – Audi

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Photo courtesy of Audi AG

While Audi scored the same as the brand in the fifth position (77/100), the automaker had higher owner satisfaction scores than the No. 5 place company.

No. 5 – Lexus

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Photo courtesy of Toyota Motor Sales U.S.A., Inc.

Lexus bested its mass market counterpart with its 77/100 score. The luxury automaker is in the same position this year as they were in 2019.

No. 4 – Mazda

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Photo courtesy of Mazda North American Operations

Mazda moved up two spots from where they placed in 2019 thanks to a 79/100 score.

No. 3 – Subaru

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Photo courtesy of Subaru of America Inc.

Subaru moved down two places from their 2019 ranking coming in third with a score of 81/100.

No. 2 – Genesis

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Photo courtesy of Genesis Motors

Genesis placed second with an 84/100 score, keeping their placement unchanged since 2019.

No. 1 – Porsche

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Photo courtesy of Porsche AG

Porsche scored 86/100, moving them up two places from 2019 and securing the German automaker the top spot in Consumer Reports’ rankings.

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