Ranked: Top 100 U.S. car dealerships based on reputation

Reputation.com has taken a close look at 18,000 car dealerships in the U.S.

Photo by Maskot/Getty Images

What are the best car dealerships in the country? Reputation.com has monitored 18,000 car dealerships in the U.S. and Canada during the last year, evaluating their reputations based on a number of factors.

They've found that customer feedback matters more now than ever before. Reviews mentioning health and safety have increased 100x over since the onset of COVID-19. During the pandemic, dealership valet service remains the top talking point for reviewers.

Scroll down to see the 100 best car dealerships in the United States based on reputation.

No. 100 (Score: 866)

  • Williams Subaru, Charlotte, North Carolina
  • Wareham Ford, Inc., Wareham, Massachusetts
  • Verner-Cadby Inc., Fairfield, New Jersey
  • Lighthouse Buick GMC, Morton, Illinois
  • Sunbury Motor Co, Sunbury, Pennsylvania
  • Suburban Ford, Sandy, Oregon

No. 94 (Score: 887)

  • Sarchione Ford, Waynesburg, Ohio
  • John Wiese Ford, Inc., Sauk Centre, Minnesota

No. 92 (Score: 888)

  • Lexus of Pleasanton, Pleasanton, California
  • Keller Bros. Ford, Lititz, Pennsylvania
  • MINI of Charleston, Charleston, SC
  • Crown Ford Inc., Lynbrook, New York
  • Gilbert & Baugh Ford, Inc., Albertville, Alabama

No. 87 (Score: 889)

  • Jack Demmer Ford, Inc., Wayne, Michigan
  • Smail Mazda, Greensburg, Pennsylvania
  • Porsche Plano, Plano, Texas
  • Feyer Ford of Williamston, Williamston, North Carolina
  • Porsche Mechanincsburg, Mechanicsburg, Pennsyvania
  • Herlong Chevrolet Buick, Inc., Batesburg-Leesville, South Carolina

No. 81 (Score: 890)

  • Diers Ford, Fremont, Nebraska
  • Myers Ford Co Inc., Elkton, Virginia
  • Honda of El Cerrito, El Cerrito, California
  • Courtesy Ford of Norfolk, Norfolk, Nebraska
  • Corning Ford, Corning, California
  • Lake Shore Ford, Chesterton, Indiana
  • Scanlon Lexus of Fort Myers, Fort Meyers, Florida

No. 74 (Score: 891)

  • Kelly Nissan of Woburn, Stoneham, Massachusetts
  • Terry Henricks Chrysler Dodge Jeep Ram, Archbold, Ohio
  • Hillsboro Chrysler Dodge Jeep Ram, Hillsboro, New Hampshire
  • Trent Buick GMC, New Bern, North Carolina
  • Mercedes-Benz of Durham, Durham, North Carolina
  • Walsh Honda, Macon, Georgia
  • Heritage Mazda Towson, Lutherville-Timonium, Maryland

No. 67 (Score: 892)

  • BMW of Fort Myers, Fort Meyers, Florida
  • Hendrick Lexus Kansas City, Merriam, Kansas
  • Bill Korum's Puyallup Nissan, Puyallup, Washington

No. 64 (Score: 893)

  • Earnhardt Lexus, Phoenix, Arizona
  • Smith Cairns Ford, Yonkers, New York
  • Detroit Lakes Ford, Detroit Lakes, Minnesota

No. 61 (Score: 895)

  • Vern Eide Ford, Mitchell, South Dakota
  • Benna Ford Superior, Superior, Wisconsin
  • Warrensburg Ford, Warrensburg, Missouri
  • Roanoke Ford, Roanoke, Illinois

No. 57 (Score: 896)

  • ​Weber Chevrolet, Columbia, Illinois
  • Audi Clearwater, Clearwater, Florida
  • Mike Brown Ford, Granbury, Texas
  • Lexus of Las Vegas, Las Vegas, Nevada
  • Smail Honda, Greensburg, Pennsylvania

No. 52 (Score: 897)

  • BMW of West Houston, Katy, Texas
  • Zeigler Ford of Lowell, Lowell, Michigan

No. 50 (Score: 898)

  • Heritage Mazda Bel Air, Fallston, Maryland
  • Herb Gordon Subaru, Silver Spring, Maryland
  • BMW Southpoint, Durham, North Carolina
  • Atchinson Ford, Belleville, Michigan
  • BMW of Fairfax, Fairfax, Virginia
  • Porsche Southpoint, Durham, North Carolina
  • Germain Lexus of Naples, Naples, Florida

No. 43 (Score: 899)

  • Paoli Ford, Paoli, Pennsylvania
  • AutoNation Acura Gulf Freeway, League City, Texas
  • AutoNation Acura South Bay, Torrance, California
  • Kayser Chevrolet Buick, Sauk City, Wisconsin
  • Lake Toyota, Devils Lake, North Dakota

No. 38 (Score: 900)

  • MINI Of Nashville, Brentwood, Tennessee
  • Hendrick Volkswagen of Concord, Concord, North Carolina
  • Gwatney Mazda of Germantown, Memphis, Tennessee
  • Bayou Ford, LaPlace, Louisiana

No. 34 (Score: 901)

  • Bill Colwell Ford, Inc., Hudson, Iowa

No. 33 (Score: 902)

  • BMW of Catonsville, Cantonsville, Maryland
  • Beck Motor Co., Pierre, South Dakota

No. 31 (Score: 904)

  • BMW of Silver Spring, Silver Spring, Maryland

No. 30 (Score: 905)

  • Mall Of Georgia MINI, Buford, Georgia
  • Poway Honda, Poway, California

No. 28 (Score: 906)

  • Jack Kain Ford Inc., Versailles, Kentucky
  • Hendrick Subaru Southpoint, Durham, North Carolina
  • McLane Ford of Fredericksburg, LLC, Fredericksburg, Texas

No. 25 (Score: 907)

  • Hendrick Acura, Charlotte, North Carolina
  • Sam Wampler's Freedom Ford, McAlester, Oklahoma
  • Jim Schmidt Ford, Inc., Hicksville, Ohio
  • Chestatee Ford, Dahlonega, Georgia

No. 21 (Score: 908)

  • Short-Redmond Ford of Lafollette, LLC, La Follette, Tennessee
  • Van Horn Chevrolet of Newhall, Newhall, Iowa
  • D'ELLA Honda of Glens Falls, Queensbury, New York

No. 18 (Score: 909)

  • Van Bortel Subaru of Rochester, Rochester, New York
  • Rick Ridings Ford Inc., Monticello, Illinois
  • Ada Nissan, Inc., Ada, Oklahoma

No. 15 (Score: 910)

  • Colonial Motor Mart, Indiana, Pennsylvania

No. 14 (Score: 913)

  • Fred Haas Nissan, Tomball, Texas

No. 13 (Score: 915)

  • Ron Marhofer Nissan, Cuyahoga Falls, Ohio
  • Metro Ford Inc., Miami, Florida

No. 11 (Score: 917)

  • Hendrick Motors of Charlotte Mercedes-Benz, Charlotte, North Carolina

No. 10 (Score: 919)

  • Stevenson Hendrick Honda Wilmington, Wilmington, NC
  • McCoy & Mills Ford, Fullerton, California

No. 8 (Score: 921)

  • Mercedes-Benz of Northlake, Charlotte, NC
  • Parker Ford, Murray, Kentucky
  • Earl Duff Subaru, Harriman, Tennessee

No. 5 (Score: 924)

  • Hendrick Volvo Cars of Charleston, Charlotte, South Carolina

No. 4 (Score: 929)

  • Hendrick Lexus Charleston, Charlotte, South Carolina

No. 3 (No. 931)

  • Hendrick Porsche, Charlotte, North Carolina

No. 2 (Score 938)

  • Hendrick Lexus Charlotte, Charlotte, North Carolina

No. 1 (Score: 942)

  • Kimber Creek Ford, Pine River, Minnesota

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Nuts & Bolts


The Hispano Suiza Carmen Boulogne is an all-electric hypercar

Photo courtesy of Hispano Suiza

The Hispano Suiza brand has been around for more than a century. Now primarily known as an aerospace company, the automotive side of the business is attempting a revival, first with the Carmen's introduction and now with the Carmen Boulogne, a sportier take on the Carmen.

The Carmen Boulogne is a fully electric and exclusive hypercar that was designed, developed, and manufactured in Barcelona, Spain. The company will create just five examples for sale.

Its name origin stretches back to 1921 when Hispano Suiza made a racing version of its high-performance H6 Coupé and entered it in the George Boillot Cup, an endurance race lasting more than 3.5 hours around the French city of Boulogne. Hispano Suiza took the win at the race in 1921, 1922, and 1923.

Hispano Suiza Carmen Boulogne Photo courtesy of Hispano Suiza

The Hispano Suiza Carmen Boulogne delivers 1,098 horsepower and has an electronically limited maximum speed of 180 mph. The car can get form zero to 60 mph in 2.6 seconds and weighs 3,593 pounds. Its weight is 60 pounds less than the traditional Carmen, a number that was achieved by changing out traditional structural elements for a carbon fiber subframe, among other parts. Additionally, the entire body of the car is carbon fiber.

The car's 80 kilowatt hour battery gives it a driving range of up to 248 miles. That's similar to the range of the 2021 Ford Mustang Mach-E. Its battery is designed and produced in-house, and has fast-charging capability of more than 80 kilowatts, taking just 30 minutes to charge from 30 to 80 percent via a CCS2 fast charger. It also has CHAdeMO and GB/T charging options.

Each rear wheel of the car has two permanent-magnet synchronous motors. The torque deliver of each motor is controlled through a vectoring system honed by experience in Formula E racing. Off the line through 6,500 rpm, the car is capable of reaching 1,180 pound-feet of torque.

The face of the car has the same semi-circular headlights and scowl as the Carmen, with the difference of a copper-colored grille. Buyers can customize their model to include either suede or black Alcantara on the dashboard and door panels.

Hispano Suiza Carmen Boulogne

Photo courtesy of Hispano Suiza

The price of the Hispano Suiza Carmen Boulogne starts at $2 million USD, and its manufacturing process requires approximately twelve month of lead time.

The five units of the Carmen Boulogne hypercar join the 14 units of the Carmen to reach a total of 19 units in production, with the first unit ready to be delivered in 2022.

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The 2021 Kia Sorento is towing the numerals for the 2020 Times Square New Year's Eve ball drop ceremony across the country.

Photo courtesy of Kia Motors

The journey is underway. As many Americans are eager to close out 2020, Kia is working to make the end of the year happen in style. A 2021 Kia Sorento is hauling the iconic numerals for the One Times Square ball drop ceremony across the country with planned stops in Nevada, Arizona, Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, North Carolina, Virginia, Maryland, Pennsylvania, New Jersey, and New York.

"New Year's Eve is typically seen as a fresh start and a new beginning, and that holds true this year more than ever. With its rugged capability, the Kia Sorento will bring a little piece of the energy and fun of New Year's Eve in Times Square to people nationwide. This will also be a reminder that we're all in this together and that the New Year brings new opportunities and excitement," said Russell Wager, director, marketing operations, Kia Motors America.

2007 New Year's Eve Ball Drop Numerals Workers unload the giant '7' completing the "2-0-0-7" sign for the New Year's Eve celebration in Times Square December 13, 2006 in New York City.Photo by Mario Tama/Getty Images

The fourth-generation Sorento started its journey at Kia's North American headquarters in Irvine, California. Its journey will end in Times Square, the New Year's Eve heart of New York City, where the SUV and its cargo will be on display for three days along with other vehicles, before being installed on the top of One Times Square awaiting the iconic ball drop ceremony.

Kia lists the vehicle as being able to tow up to 3,500 pounds in the SX Prestige X-Line trim when equipped with the available factory-installed tow hitch, a $475 add-on.

At select points along the way, National Geographic will document the Sorento's journey, bringing stories from its stops to life through photography and video.

The publicity stunt culminates in the launch of a new creative campaign for the 2021 Sorento, which will debut during "Dick Clark's New Year's Rockin' Eve with Ryan Seacrest 2021" on ABC. During the broadcast, you may see some Kia employees in the Times Square. They are there courtesy of the company, who will be hosting them at the event.

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