Ranked: Top 100 U.S. car dealerships based on reputation

Reputation.com has taken a close look at 18,000 car dealerships in the U.S.

Photo by Maskot/Getty Images

What are the best car dealerships in the country? Reputation.com has monitored 18,000 car dealerships in the U.S. and Canada during the last year, evaluating their reputations based on a number of factors.

They've found that customer feedback matters more now than ever before. Reviews mentioning health and safety have increased 100x over since the onset of COVID-19. During the pandemic, dealership valet service remains the top talking point for reviewers.

Scroll down to see the 100 best car dealerships in the United States based on reputation.

No. 100 (Score: 866)

  • Williams Subaru, Charlotte, North Carolina
  • Wareham Ford, Inc., Wareham, Massachusetts
  • Verner-Cadby Inc., Fairfield, New Jersey
  • Lighthouse Buick GMC, Morton, Illinois
  • Sunbury Motor Co, Sunbury, Pennsylvania
  • Suburban Ford, Sandy, Oregon

No. 94 (Score: 887)

  • Sarchione Ford, Waynesburg, Ohio
  • John Wiese Ford, Inc., Sauk Centre, Minnesota

No. 92 (Score: 888)

  • Lexus of Pleasanton, Pleasanton, California
  • Keller Bros. Ford, Lititz, Pennsylvania
  • MINI of Charleston, Charleston, SC
  • Crown Ford Inc., Lynbrook, New York
  • Gilbert & Baugh Ford, Inc., Albertville, Alabama

No. 87 (Score: 889)

  • Jack Demmer Ford, Inc., Wayne, Michigan
  • Smail Mazda, Greensburg, Pennsylvania
  • Porsche Plano, Plano, Texas
  • Feyer Ford of Williamston, Williamston, North Carolina
  • Porsche Mechanincsburg, Mechanicsburg, Pennsyvania
  • Herlong Chevrolet Buick, Inc., Batesburg-Leesville, South Carolina

No. 81 (Score: 890)

  • Diers Ford, Fremont, Nebraska
  • Myers Ford Co Inc., Elkton, Virginia
  • Honda of El Cerrito, El Cerrito, California
  • Courtesy Ford of Norfolk, Norfolk, Nebraska
  • Corning Ford, Corning, California
  • Lake Shore Ford, Chesterton, Indiana
  • Scanlon Lexus of Fort Myers, Fort Meyers, Florida

No. 74 (Score: 891)

  • Kelly Nissan of Woburn, Stoneham, Massachusetts
  • Terry Henricks Chrysler Dodge Jeep Ram, Archbold, Ohio
  • Hillsboro Chrysler Dodge Jeep Ram, Hillsboro, New Hampshire
  • Trent Buick GMC, New Bern, North Carolina
  • Mercedes-Benz of Durham, Durham, North Carolina
  • Walsh Honda, Macon, Georgia
  • Heritage Mazda Towson, Lutherville-Timonium, Maryland

No. 67 (Score: 892)

  • BMW of Fort Myers, Fort Meyers, Florida
  • Hendrick Lexus Kansas City, Merriam, Kansas
  • Bill Korum's Puyallup Nissan, Puyallup, Washington

No. 64 (Score: 893)

  • Earnhardt Lexus, Phoenix, Arizona
  • Smith Cairns Ford, Yonkers, New York
  • Detroit Lakes Ford, Detroit Lakes, Minnesota

No. 61 (Score: 895)

  • Vern Eide Ford, Mitchell, South Dakota
  • Benna Ford Superior, Superior, Wisconsin
  • Warrensburg Ford, Warrensburg, Missouri
  • Roanoke Ford, Roanoke, Illinois

No. 57 (Score: 896)

  • ​Weber Chevrolet, Columbia, Illinois
  • Audi Clearwater, Clearwater, Florida
  • Mike Brown Ford, Granbury, Texas
  • Lexus of Las Vegas, Las Vegas, Nevada
  • Smail Honda, Greensburg, Pennsylvania

No. 52 (Score: 897)

  • BMW of West Houston, Katy, Texas
  • Zeigler Ford of Lowell, Lowell, Michigan

No. 50 (Score: 898)

  • Heritage Mazda Bel Air, Fallston, Maryland
  • Herb Gordon Subaru, Silver Spring, Maryland
  • BMW Southpoint, Durham, North Carolina
  • Atchinson Ford, Belleville, Michigan
  • BMW of Fairfax, Fairfax, Virginia
  • Porsche Southpoint, Durham, North Carolina
  • Germain Lexus of Naples, Naples, Florida

No. 43 (Score: 899)

  • Paoli Ford, Paoli, Pennsylvania
  • AutoNation Acura Gulf Freeway, League City, Texas
  • AutoNation Acura South Bay, Torrance, California
  • Kayser Chevrolet Buick, Sauk City, Wisconsin
  • Lake Toyota, Devils Lake, North Dakota

No. 38 (Score: 900)

  • MINI Of Nashville, Brentwood, Tennessee
  • Hendrick Volkswagen of Concord, Concord, North Carolina
  • Gwatney Mazda of Germantown, Memphis, Tennessee
  • Bayou Ford, LaPlace, Louisiana

No. 34 (Score: 901)

  • Bill Colwell Ford, Inc., Hudson, Iowa

No. 33 (Score: 902)

  • BMW of Catonsville, Cantonsville, Maryland
  • Beck Motor Co., Pierre, South Dakota

No. 31 (Score: 904)

  • BMW of Silver Spring, Silver Spring, Maryland

No. 30 (Score: 905)

  • Mall Of Georgia MINI, Buford, Georgia
  • Poway Honda, Poway, California

No. 28 (Score: 906)

  • Jack Kain Ford Inc., Versailles, Kentucky
  • Hendrick Subaru Southpoint, Durham, North Carolina
  • McLane Ford of Fredericksburg, LLC, Fredericksburg, Texas

No. 25 (Score: 907)

  • Hendrick Acura, Charlotte, North Carolina
  • Sam Wampler's Freedom Ford, McAlester, Oklahoma
  • Jim Schmidt Ford, Inc., Hicksville, Ohio
  • Chestatee Ford, Dahlonega, Georgia

No. 21 (Score: 908)

  • Short-Redmond Ford of Lafollette, LLC, La Follette, Tennessee
  • Van Horn Chevrolet of Newhall, Newhall, Iowa
  • D'ELLA Honda of Glens Falls, Queensbury, New York

No. 18 (Score: 909)

  • Van Bortel Subaru of Rochester, Rochester, New York
  • Rick Ridings Ford Inc., Monticello, Illinois
  • Ada Nissan, Inc., Ada, Oklahoma

No. 15 (Score: 910)

  • Colonial Motor Mart, Indiana, Pennsylvania

No. 14 (Score: 913)

  • Fred Haas Nissan, Tomball, Texas

No. 13 (Score: 915)

  • Ron Marhofer Nissan, Cuyahoga Falls, Ohio
  • Metro Ford Inc., Miami, Florida

No. 11 (Score: 917)

  • Hendrick Motors of Charlotte Mercedes-Benz, Charlotte, North Carolina

No. 10 (Score: 919)

  • Stevenson Hendrick Honda Wilmington, Wilmington, NC
  • McCoy & Mills Ford, Fullerton, California

No. 8 (Score: 921)

  • Mercedes-Benz of Northlake, Charlotte, NC
  • Parker Ford, Murray, Kentucky
  • Earl Duff Subaru, Harriman, Tennessee

No. 5 (Score: 924)

  • Hendrick Volvo Cars of Charleston, Charlotte, South Carolina

No. 4 (Score: 929)

  • Hendrick Lexus Charleston, Charlotte, South Carolina

No. 3 (No. 931)

  • Hendrick Porsche, Charlotte, North Carolina

No. 2 (Score 938)

  • Hendrick Lexus Charlotte, Charlotte, North Carolina

No. 1 (Score: 942)

  • Kimber Creek Ford, Pine River, Minnesota

Trending News


The 2022 Acura TLX has the technology enabled.

Photo courtesy of Acura

Toyota and Lexus announced that the WarnerMedia RIDE app would be coming to their models earlier this year. Now, Honda and Acura will be offering the same.

On certain Wi-Fi enabled Honda and Acura vehicles, AT&T unlimited in-car Wi-Fi users will have access to the WarnerMedia RIDE app. The app allows users to connect multiple devices in their vehicles to browse, stream and share premium content from the WarnerMedia library while on the road.

Honda and Acura vehicle owners have been able to use their on-board modem as a hot spot for connecting up to seven devices since 2017. Models compatible for the new tech include the Acura RDX (2019-present), Acura TLX (2021), and Acura MDX (2022) across all trim levels. Honda vehicles with the tech include Accord (2018-present, Touring), Odyssey (2018-present; Touring, Elite), Insight (2019-present, Touring)., Passport (2019-present; Touring, Elite)., and Pilot (2019-present; Touring, Elite, Black Edition).

The WarnerMedia RIDE App allows passengers to access 1,000+ hours of live and on-demand entertainment. The app includes hit TV shows and movies from top brands such as Cartoon Network, CNN, HBO Max, TBS, TNT and TruTV, spanning animation, entertainment, news, sports and more.

WarnerMedia RIDE app The WarnerMedia RIDE app allows users to choose their own avatar.Photo courtesy of Acura

Users can set up profiles and personalize their user exerpience with an avatar from the WarnerMedia library. Profiles also ensure age-appropriate content with options for adults to restrict access to their profiles with an access code.

"Wireless connectivity and connected car services continue to be key features for customers and our long-standing relationship with AT&T continues to be one way we deliver exciting new content to Honda and Acura owners," said Art St. Cyr, vice president of North American Auto Strategy for American Honda. "Honda will continue working to enhance the in-car experience, including the capabilities of the AT&T network and access to top content with WarnerMedia RIDE."

"We're always looking for new and innovative ways to elevate the connected car experience for our customers. With WarnerMedia RIDE, we are delivering a connected experience that's perfect for journeys," said Joe Mosele, vice president, Mobility & Internet of Things, AT&T. "Our collaboration is keeping Honda and Acura owners connected wherever they travel with hours of news and entertainment for the whole family."

WarnerMedia RIDE is available now in the App Store and on Google Play for all U.S. unlimited data plan subscribers. WarnerMedia RIDE is included at no additional cost for existing and new unlimited subscribers.

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The 2022 Hyundai Elantra N is on its way to a showroom near you in the not-too-distant future.

Photo courtesy of Hyundai Motor America

A screenshot of Hyundai's upcoming product plans, first reported by Motor1, reveals a timeline for vehicle refreshes and redesigns in the coming in 2021 and 2022. Some we knew about and are already on sale while others are a bit more speculative in nature. Lingering economic and manufacturing effects related to COVID-19 may alter these plans some, but expect these models to be on dealership lots soon as Hyundai and Genesis have already green-lighted them.

Though it's not apparent which models will get the tech, Hyundai's innovative After-Blow, Multi-Air Mode, and Fine Dust Indicator systems are sure to make their arriving in the coming years. The nifty tech pushes the A/C through seats and vents, and works to measure air quality.

Scroll down to see what to expect from each of the brands.

2022 Genesis Electrified G80

2022 Genesis Electrified G80 Photo courtesy of Genesis Motors

The 2022 Genesis Electrified G80 takes the typical parts of the G80 sedan and combines it with an electric powertrain. Specifics for the U.S. market version of the car will be revealed closer to its arrival stateside. Upon its debut, Jay Chang, Global Head of the Genesis brand said, "The Electrified G80, the perfect balance of athleticism and elegance, marks the beginning of our journey into the EV market, representing Genesis in the era of electrification."

Hyundai Palisade

The Hyundai Palisade is midway through its first generation so it's time for a facelift. It's possible that the three-row Hyundai SUV will get a revamped grille and updated tech, as well as a hybrid variation. WIth the addition of its Calligraphy version for the 2021 model year, Hyundai turned up the luxury level a notch on the model. Expect the Palisade to continue to offer a lot of bang for a buyer's buck.

Hyundai Santa Cruz

2022 Hyundai Santa Cruz: Exterior Photo courtesy of Hyundai Motor America

The 2022 Hyundai Santa Cruz is part truck, part crossover. On paper, it's a lot of what people want - off-road capability, bed utility, comfortable interior, and SUV-like ingress/egress. The Santa Cruz is slated to go on sale in late 2021.

Hyundai Sonata

The current generation of the Hyundai Sonata was revealed in March 2019 and is halfway through its eighth generation of existence. This Sonata is frequently praised by critics as delivering very good drive dynamics, comfortable seats, and a efficiency, all at a low price point. Hyundai recently introduced the Sonata N Line, offering buyers a sportier take on the model. Expect much of the same for the facelift 2022 version,, which could get a different face that doesn't look so much like a catfish and the latest Hyundai tech.

2021 Genesis G70

2022 Genesis G70 Photo courtesy of Genesis Motors

The Genesis G70 has been given a facelift for the 2021 model year that makes it have the styling of its G80 and G90 brothers while maintaining its sports sedan stance and aesthetics. Fresh tech and an optimized interior layout are also part of the refresh.

Genesis GV60

The GV80 and GV70 have been revealed. Genesis is reportedly working on an all-electric SUV, possibly smaller than the G70, that will be named the GV60. It's possible that the model will share a powertrain with either the Ioniq 5 or Kia EV6 GT.

Hyundai Elantra N

2022 Hyundai Elantra N

Photo courtesy of Hyundai Motor America

Like the Tucson and Kona, expect the Elantra to get an N variant quite soon. Hyundai made the vehicle, in prototype form, available to media during last year's Sonata N Line test drive program so there's no doubt that it will be on the market soon.

Genesis GV70 EV

On the timeline, shortly after the debut of the probable GV60 is an electric version of the GV70. Currently called the GV70 EV, it's possible that the automaker will refresh the moniker to GV70 Electrified in the styling of the G80 Electrified. Expect the electric vehicle to share a powertrain with at least one of the other EVs Hyundai has on the market like the Ioniq 5 or Kia EV6 GT.

Genesis G90

The redesigned Genesis G90 made its debut in 2019 after just three years on the market. A redesign is in the cars again, with the G90 switched to a new platform that allows for electrification. Spy photos of the car testing reveal a digital dashboard. Look for the car to have many of the interior refinements that made their debut on the 2021 Genesis GV80.

Ioniq 5

2022 Hyundai Ioniq 5 Photo courtesy of Hyundai Motor Group

The newest member of the Hyundai family, the 2022 Ioniq 5, brings with it the prestige of also being the first of at least three all-electric vehicles that will wear the Ioniq name and be on-sale in the coming years. Hyundai will sell the two-row CUV in four configurations offering Standard Range or Long Range models equipped with rear- or all-wheel drive. Look for the first deliveries of the Ioniq 5 to start this summer. Timing for U.S. deliveries has yet to be announced.

Ioniq 6

The Ioniq 6 will be the second Ionia-branded model out of the gate for the new Hyundai sub-brand. Codenamed "CE", the Ioniq 6 is said to be a sedan that delivers impressive drive dynamics and quickness. Expect it to take design cues from the Prophecy Concept car and be powered by the same dual-motor setup as the Kia EV6 GT, which delivers 577 horsepower and 546 pound-feet of torque.

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