Behind the Wheel
2021 Mercedes-Benz GLA Review: Improved but still not worth the price tag
The Mercedes-Benz GLA was completely redesigned for the 2021 model year, taking it from a mundane tuna can-like hatchback to a zippy, more traditional small SUV. Everything about it fits into the modern Mercedes SUV lineup. It's a mini Merc. It's formulaic and perfectly fine but it's just not that nice compared to what else you can get for around $40,000 (starting price is just over $36,000)
Mercedes sells the GLA in three variants with another on the way. There's the traditional GLA 250 and GLA 250 4MATIC, and the AMG GLA 35. A more high-performance version of the model, the AMG GLA 45 is coming soon. Front-wheel drive is standard and all-wheel drive is available on most models. A variety of drive modes allow the driver to choose how much torque they want to allocate to what wheels and additional setup options for suspension and dynamics are available on pricier GLAs.
The car's infotainment and driver information screens are housed together as one unit.Photo courtesy of Mercedes-Benz
As tested, the GLA 250 was powered by the standard 2.0-liter turbo-four that is paired with an eight-speed dual-clutch transmission. It delivers 221 horsepower and 258 pound-feet of torque. The SUV had trouble off the line during daily driving. The GLA's turbo lag added together with low-end gearing confusion to make the mundane drive from stop sign to stop sign in a neighborhood a comfortable creep followed by a robust burst of energy. Once out of the neighborhood and up to full speed on the highway, the powertrain performed far better, however, there was nothing elegant about it.
The model's steering is numb, which is typical for its class. It's steering circle isn't as tight as is optimal.
Any promise of a tranquil ride that you would think would be relatively standard with a Mercedes is not something the GLA possesses. However, for as much road noise that permeates the cabin, it's still less than the awful rattling the previous generation GLA allowed in. For that we can all be thankful.
The added height of the GLA gives the vehicle a more SUV-like seating position than its crossover predecessor. Ingress and egress is easy, as it should be with a model of these proportions. Head- and legroom for front passengers is fantastic for a vehicle of the GLA's size.
Seats in the GLA are not uncomfortable, and certainly not the worst that Mercedes offers.Photo courtesy of Mercedes-Benz
Mercedes wins points for the GLA's tech, which is easy to use, responsive, and pleasing to the eye. The GLA comes standard with the Mercedes-Benz two screens, in one large housing. Its Mercedes-Benz User Experience (MBUX) operating system runs two 7.0-inch screens. The centrally located screen, which controls the infotainment system, reacts to touch and can also be operated by a touchpad controller on the center console. The list of standard equipment also includes four USB ports, Bluetooth, Apple CarPlay, and Android Auto.
Buyers can upgrade their model to include a 10.25-inch infotainment touch screen, 12-speaker Burmester audio system, wireless device charging, a Wi-Fi hot spot, head-up display, and navigation.
Mercedes gives every GLA a reasonable amount of active safety features. The list includes a rearview camera, blind spot monitoring, forward collision warning, vehicle exit warning, automatic emergency braking, driver drowsiness monitoring, and crosswind assist. To get the most desirable safety features, GLA buyers need to add on two packages, which drive up the price $2,800.
The SUV has ample space in the second row for adults.Photo courtesy of Mercedes-Benz
The GLA's interior materials, cabin noise, and unrefined powertrain make it seem like a less-than premium SUV. The car's tech offerings give it a boost, but other models offer a longer list of standard and available safety technology.
Buyers who are savvy and looking to get the most bang for their buck will want to test drive similarly sized models like the 2020 Buick Encore GX, Jaguar E-Pace (it was refreshed for the 2021 model year with major changes), and Mazda CX-30 before committing to the GLA. They have interiors that are just as nice and offer price tags that are more wallet-friendly.